TheFirstKiss

"Le Premier Baiser" - The First Kiss

California, United States · 326 Sales

TheFirstKiss

"Le Premier Baiser" - The First Kiss

California, United States 326 Sales On Etsy since 2011

4.5 out of 5 stars
(81)
Shop owner

Amber

Contact

TheFirstKiss is taking a short break

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Note from shop owner Hello! Thank you for checking out our shop!
We will be on vacation till August 28th.
Thank you for your patience

Note from shop owner

Last updated on Aug 20, 2016

Hello! Thank you for checking out our shop!
We will be on vacation till August 28th.
Thank you for your patience

Amber

Contact shop owner

Amber

Reviews

Average item review
4.5 out of 5 stars
(81)
Melanie Wonner

Melanie Wonner on Mar 16, 2016

5 out of 5 stars

I bought this beautiful aventurine leather cord bracelet for my bestie! She describes it as beautiful and comfortable. I'm so happy she loves it and @thefirstkiss was easy to deal with and accommodating to ship it straight to my friend. I would highly recommend TheFirstKiss 💚 I hope it brings her luck 🍀

shelleymccorkle67

shelleymccorkle67 on Dec 2, 2015

2 out of 5 stars

Did not look anything like the picture, they skimped on the Pink stones.

Amber

Amber responded on Dec 25, 2015

We offer a 100% satisfaction guarantee on all of our items. Our customer's happiness is very important to us. We repeatedly tried to contact the customer to try to reach a satisfactory resolution and to express our apologizes that she was not completely satisfied. We offered a full refund but unfortunately never received a reply. The bracelet delivered was the exact bracelet pictured in the listing. We conscientiously try our best for our photos to accurately represent the jewelry listed to ensure customer satisfaction as is reflected in our previous reviews and transactions.

View all 81 reviews

Shop policies

Last updated on October 12, 2012
Bienvenue!

Welcome to 'Le Premier Baiser' - The First Kiss. We take inspiration from the world around us, life's simple pleasures. From vintage, found and upcycled items, industrial objects to items found in nature.

Your satisfaction is our priority. Our goal is to provide you with a smooth transaction and a product you love. Please contact me if you have any additional questions or concerns.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept all major credit card payments through paypal. Payments must be made within 3 days of purchase. If payment is not received within that time frame the item will be re-listed.
Shipping
Purchases will be shipped via USPS First Class mail within 2-5 business days after payment has been received (unless otherwise noted in item description). Custom orders may take longer.Please verify that your shipping address is correct to avoid delays receiving your oder.

An upgrade to Priority shipping and/or insurance is available upon request. Please let us know BEFORE you order if you'd like upgraded shipping or insurance so we can include this in the final cost.

All orders marked DELIVERED by the USPS tracking information that are lost or stolen are not refundable. Please make sure your mailing address is safe!

Whenever possible we try to use recycled shipping materials to stay as green as possible.

INTERNATIONAL SHIPPING

Please let us know BEFORE you order for International shipping rates. International orders are expected to arrive 1-3 weeks after shipment. However, please allow up to 6-10 weeks for items to arrive as items can get stuck in customs. If you feel shipping is taking too long, feel free to contact us.

Please contact us before ordering if you'd like to purchase tracking and insurance. To offer the best shipping rate we do not offer tracking information or insurance. We do not refund lost shipments unless the items are insured and until the customer has filled out the necessary insurance forms.

All NON-US/INTERNATIONAL customers please note that all duties, taxes & customs fees assessed by your friendly customs agent are not the responsibility of 'TheFirstKiss'. Please be aware of the laws and fees associated with shopping abroad that your country deems applicable.
Refunds and Exchanges
I will do my best to satisfy my customers and work out any issues. Before you leave feedback please allow me to try to resolve any issue or questions that you may have.

All items are carefully checked and tested for quality before posting.

However, 'The First Kiss' shall not be held liable for any delay, lost or damage of items in the mail once your order is sent out. Please notify me if you would like insurance included on your item and I will send you a quote of additional charge.

All my pieces have descriptions of materials used and sizes. Please ensure the sizes and colours match your requirements.

I will gladly accept the item back for a full refund, excluding shipping. I will also exchange or repair an item for you. Items returned must be unworn and undamaged and sent in near original packaging within 3 days of receipt.
Additional policies and FAQs
If you have any other questions or concerns please convo me and I will try to help as best I can.