Melanie Wonner on Mar 16, 2016
I bought this beautiful aventurine leather cord bracelet for my bestie! She describes it as beautiful and comfortable. I'm so happy she loves it and @thefirstkiss was easy to deal with and accommodating to ship it straight to my friend. I would highly recommend TheFirstKiss 💚 I hope it brings her luck 🍀
shelleymccorkle67 on Dec 2, 2015
Did not look anything like the picture, they skimped on the Pink stones.
Amber responded on Dec 25, 2015
We offer a 100% satisfaction guarantee on all of our items. Our customer's happiness is very important to us. We repeatedly tried to contact the customer to try to reach a satisfactory resolution and to express our apologizes that she was not completely satisfied. We offered a full refund but unfortunately never received a reply. The bracelet delivered was the exact bracelet pictured in the listing. We conscientiously try our best for our photos to accurately represent the jewelry listed to ensure customer satisfaction as is reflected in our previous reviews and transactions.
Jeff on Nov 18, 2015
Thank you this is beautiful!
Welcome to 'Le Premier Baiser' - The First Kiss. We take inspiration from the world around us, life's simple pleasures. From vintage, found and upcycled items, industrial objects to items found in nature.
Your satisfaction is our priority. Our goal is to provide you with a smooth transaction and a product you love. Please contact me if you have any additional questions or concerns.
Accepted payment methods
- Accepts Etsy gift cards
An upgrade to Priority shipping and/or insurance is available upon request. Please let us know BEFORE you order if you'd like upgraded shipping or insurance so we can include this in the final cost.
All orders marked DELIVERED by the USPS tracking information that are lost or stolen are not refundable. Please make sure your mailing address is safe!
Whenever possible we try to use recycled shipping materials to stay as green as possible.
Please let us know BEFORE you order for International shipping rates. International orders are expected to arrive 1-3 weeks after shipment. However, please allow up to 6-10 weeks for items to arrive as items can get stuck in customs. If you feel shipping is taking too long, feel free to contact us.
Please contact us before ordering if you'd like to purchase tracking and insurance. To offer the best shipping rate we do not offer tracking information or insurance. We do not refund lost shipments unless the items are insured and until the customer has filled out the necessary insurance forms.
All NON-US/INTERNATIONAL customers please note that all duties, taxes & customs fees assessed by your friendly customs agent are not the responsibility of 'TheFirstKiss'. Please be aware of the laws and fees associated with shopping abroad that your country deems applicable.
Refunds and Exchanges
All items are carefully checked and tested for quality before posting.
However, 'The First Kiss' shall not be held liable for any delay, lost or damage of items in the mail once your order is sent out. Please notify me if you would like insurance included on your item and I will send you a quote of additional charge.
All my pieces have descriptions of materials used and sizes. Please ensure the sizes and colours match your requirements.
I will gladly accept the item back for a full refund, excluding shipping. I will also exchange or repair an item for you. Items returned must be unworn and undamaged and sent in near original packaging within 3 days of receipt.