TheFlowie

NOTICE of temporary CLOSURE

San Jose, California · 82 Sales

TheFlowie

NOTICE of temporary CLOSURE

San Jose, California 82 Sales On Etsy since 2012

0 out of 5 stars
(25)

Shop owner

Flowie

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Flowie

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Flowie

Reviews

No reviews in the last year

Anonymous on Aug 9, 2013

5 out of 5 stars

Absolutely fantastic! 100% positive feedback from me. Quick response to my all messages. Christine was always very polite and helpful. Thanks for everything!

View all 25 reviews

Shop policies

Last updated on May 28, 2012
✔ Welcome ✔
Welcome to "theFlowie"!
"theFlowie" is a custom designed bridal accessory shop.
All items are designed and handcrafted elaborately.
"theFlowie" uses the best materials.
"theFlowie" is pleased to be a part of your Most Beautiful Day!


Thank you for stopping by and shopping at "theFlowie".

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
✔ Paypal ✔
Paypal is the only form of payment accepted. Please pay within 2 days of purchasing. Any unpaid purchases will be canceled after 2 days.

Don't have paypal account? You can use Your credit card on paypal :
http://www.etsy.com/help/article/361
Shipping
✔ Made to order ✔
All the pieces are made to order.
They may take up to 1-2 weeks to complete and they do not include shipping times.

✔ Custom orders ✔
We accept custom order requests.
Custom orders may take up to 3-4 weeks to complete.
There could be an additional charge.
If you have any request, feel free to contact us.

✔ Shipping ✔
Unless requested otherwise, items are shipped in the following way, according to their prices and destinations.

- Inside the US:
via USPS Priority Mail (2-3 days)

- Outside the US:
for (the items of) at least $40, via USPS Priority Mail (6-10 days)
for less than $40, via USPS First Class Mail (no tracking, no delivery time guarantee)

If you want a different type of delivery, please let us know.
"theFlowie" has no responsibility for the problems which may happen during the process of delivery.

✔ Address ✔
Items are shipped to the address on ETSY, unless otherwise indicated.

✔ Rush Orders ✔
"theFlowie" does offer rush orders, please contact us for availability and available time frames. For a creation time within 3 days of a cleared payment there will be a $15 per item rush charge. All rush fees are non-refundable and do not include upgraded shipping.

[NOTE]
1. "theFlowie" is not responsible for delays.
If you would like Express Shipping for your order please indicate this in the "message to seller" note or email us.
2. "theFlowie" is not responsible for errors in shipping due to incorrect shipping addresses.
If your Etsy and PayPal address are different, please let us know in the "message to seller" note during checkout or contact us as soon as possible.
Refunds and Exchanges
✔ Refund & Exchange ✔
Each piece is made by hand with great effort and lots of time. However, if you are not satisfied with the piece you ordered and it is not a customized one, it is possible to refund the price of the piece, not including the shipping fee. (See below for custom orders.) To get a refund or exchange, please contact us within 2 days from receiving, and ship back the piece in order that we may get it in its original state within 7 days from receiving. If there is any sign of the piece being damaged, it is not refundable.
Exchange is only once available.

✔ Custom Order ✔
We are sorry but all custom orders are not refundable.

✔ Rush Order ✔
Rush order fees are non-refundable.
Additional policies and FAQs
✔ Care instruction ✔
Use steam or careful iron on the lowest temperature if there are any wrinkles on the veil before wearing.
All pieces are not washable.
Please handle them with care.

[All designs and images are copyright of theFlowie and are not to be used without prior consent.]