Announcement   Welcome to our store!

The Glass Companion sells Mason Jars and Mason Jars' accessories like lids and straws.
Our Mason Jars are Ball Mason Jars imported from the United States.

--- SHIPPING INFORMATION ---

What are the shipping methods available ? What happens in case of delivery problems ? You'll find all the answers to your questions in the Shipping section of our Policies https://www.etsy.com/shop/TheGlassCompanion/policy?ref=shopinfo_policies_leftnav

--- NOTE FOR INTERNATIONAL BUYERS ---

We send in Europe (in and outside European Union) only (for now!)
For customers outside EU, they're responsible for extra postal fees and custom fees.

--- IF YOU WANT TO COLLECT YOUR ORDER PERSONALLY ON PARIS ---

You can collect your order in Paris (8 avenue de Choisy 75013 Paris) : it's free and with a smile :)
How does it work ?
- First option : you can order online using the discount code RETRAITPARIS that will cancel your shipping fees. You then send us an email indicating when you want to collect your order. We'll get back to you to fix an appointment.
- Second option : you can send us an email with the products you'd like to buy and when you want to collect your order. We'll get back to you to fix an appointment. You can pay by cash or cheque during the appointment.

--- ANY QUESTIONS ? ---

Don't hesitate to write to us via the contact button on our store or by email at marjorie [!at] exploratology.com ! We'd be happy to hear from you :)

Happy shopping!

Announcement

Welcome to our store!

The Glass Companion sells Mason Jars and Mason Jars' accessories like lids and straws.
Our Mason Jars are Ball Mason Jars imported from the United States.

--- SHIPPING INFORMATION ---

What are the shipping methods available ? What happens in case of delivery problems ? You'll find all the answers to your questions in the Shipping section of our Policies https://www.etsy.com/shop/TheGlassCompanion/policy?ref=shopinfo_policies_leftnav

--- NOTE FOR INTERNATIONAL BUYERS ---

We send in Europe (in and outside European Union) only (for now!)
For customers outside EU, they're responsible for extra postal fees and custom fees.

--- IF YOU WANT TO COLLECT YOUR ORDER PERSONALLY ON PARIS ---

You can collect your order in Paris (8 avenue de Choisy 75013 Paris) : it's free and with a smile :)
How does it work ?
- First option : you can order online using the discount code RETRAITPARIS that will cancel your shipping fees. You then send us an email indicating when you want to collect your order. We'll get back to you to fix an appointment.
- Second option : you can send us an email with the products you'd like to buy and when you want to collect your order. We'll get back to you to fix an appointment. You can pay by cash or cheque during the appointment.

--- ANY QUESTIONS ? ---

Don't hesitate to write to us via the contact button on our store or by email at marjorie [!at] exploratology.com ! We'd be happy to hear from you :)

Happy shopping!

Marjorie Nguyen

Contact shop owner

Marjorie Nguyen

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About

"Hey this looks like fun"

This is the story of a girl who discovers one day an amazing invention called Cuppow. Two engineers in the US who had the bright idea to make lids adapted to glass jars so that they can drink with them. There's even an advertising campaign with bearded men on motocycles who sup their ice tea in these jars with the little lids. Hey, this looks like fun.

That girl discovers later on that these jars, that are not available in France, are called Mason jars. She thinks it would be nice to sell some in Paris, with the Cuppow lids while we're at it. Some time afterwards, the Mason jars are here, the lids are here too and so the adventure on Etsy starts not so long after.

Apart from Mason jars, we love books, bunnies and cycling.

See you soon!

Marjorie (who does not talk of herself always at the 3rd person, promised)

Shop members

  • Marjorie Nguyen

    Owner, Livreuse à Vélo, Faiseuse De Paquets

    Ancienne administratrice dans le théâtre, j'ai réalisé mon rêve d'entrepreneuriat en 2013 en créant ma boutique en ligne, Exploratology, et sa petite soeur The Glass Companion sur Etsy en janvier 2014. Aussi fan de lapins et de tartes au citron :)

  • Manekis Nekos

    Official Lucky Charms

Shop policies

Last updated on August 3, 2015

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Customers can resort to their right of cancellation regarding the products received, without having to provide any justification and without extra fees, except for the return fees that customers are in charge of. Customers can resort to their right of cancellation within 14 days from the day they receive their order.

All the requests of returning or exchanging the products, as well as all the parcels returned beyond 14 days won't be taken into account.

Any return or exchange should be notified to EXPLORATOLOGY SARL by email at contact [!at] exploratology.com or via the contact button.

The products must be returned in their former packaging. Any incomplete or damaged product, as well as any product whose packaging is damaged, will not be taken back, exchanged or refunded.

The refund within the right of cancellation is made by check or direct reimbursement on Paypal or credit card, within 14 days after that the customer has sent to EXPLORATOLOGY SARL the proof that he sent back the products (Post confirmation paper). The refund process is proposed by EXPLORATOLOGY SARL and must be confirmed by the customer.
Payment
Payment by Paypal or credit card.
Shipping
--- SHIPPING METHODS ---

Orders are prepared within 1-2 business days (outside week-ends and public holidays)

Orders to France are sent with Colissimo (with following, without signature). Orders are generally delivered in 2 business days.
Orders outside France are sent with Colissimo (with following, with signature). Order are generally delivered in 2-7 business days.
Orders of straws and lids only are generally sent by French Post. Orders are generally delivered in 2-4 days (2-7 days for international shipping)

--- NOTE FOR INTERNATIONAL BUYERS ---

We send in Europe (in and outside European Union) only (for now!)
For customers outside EU, they're responsible for extra postal fees and custom fees.

--- IF YOU WANT TO COLLECT YOUR ORDER PERSONALLY ON PARIS ---

You can collect your order in Paris (8 avenue de Choisy 75013 Paris) : it's free and with a smile :)
How does it work ?
- First option : you can order online using the discount code RETRAITPARIS that will cancel your shipping fees. You then send us an email indicating when you want to collect your order. We'll get back to you to fix an appointment.
- Second option : you can send us an email with the products you'd like to buy and when you want to collect your order. We'll get back to you to fix an appointment. You can pay by cash or cheque during the appointment.

--- IN CASE OF PROBLEMS AT THE DELIVERY ---

If you receive a broken item, please tell us by email at marjorie [!at] exploratology.com or via the contact button with a picture of the broken item and a description of the damage and how you received your parcel.
We'll propose you either the reimbursement of the broken product by cheque or direct reimbursement on your credit card or Paypal (according to which payment method you chose during your order), or the reshipment of the product.

--- IN CASE YOU DON'T RECEIVE YOUR ORDER ---

If you have not received your order 2 weeks after you received the email that informs you of the shipping of your order, please tell us by email at marjorie [!at] exploratology.com or via the contact button. We'll investigate about what happened and will proceed to a reshipiment if necessary.
Additional policies and FAQs
Don't hesitate to contact us if you have any question!

marjorie [!at] exploratology.com
(+33) 06 73 70 47 83