Kanchan on May 29, 2016
Received the item and the middle hanging bead was missing. When I sent a message twice to inform the seller along with photos, never got a reply. I waited quite a long time before posting this review to allow sometime for a response or at least an apology, but nothing till date. More than having nice items in a store, it is important to have good customer service when it involves international buyers who are buying based on trust. Very disappointed.
TheGrandBazaar responded on May 31, 2016
Sorry for the situation, my father broke his hip bone, I have to care of him, I live in istanbul but my parents live in another city, nearly 700 kms. I have sent the missing parts to you, I also informed about tracking number, please check your messages. I am only human, sometimes bad things happen, sorry for late. I am a honest person. Thank you.
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