TheHeartofWonder

Our shop began as "DearMadelyn" back in 2009 with little handmade dolls and custom baby dungarees. It has since grown to become "Heart of Wonder" with a pattern for the original doll still for sale, along with custom crafting/branding labels. Welcome to our special place. Below are some frequently asked questions about our custom labels.

"Will my labels FADE, RUN or FRAY over time or, with machine washing and drying?"
NO. No they will not.

"How can I CUSTOMIZE?"
During checkout, Etsy will have a NOTE TO SELLER section. You can type your font# and desired text here, along with any other details.

"How can I send my LOGO?"
Etsy messaging will let you attach your image in JPEG or PNG format, within the message. Trouble? Let us know.

"Can you add MY OWN LOGO/photo/image to my label?"
YES! Your image must have a transparent background, be in JPEG or PNG format and shaped as close as possible to the label proportions you'll be purchasing. ie: send a fairly square image for a square label and so forth. You can send your image to us via Etsy message.

"My TRACKING NUMBER is not updating...ARE MY LABELS LOST!?"
NOPE. This happens. It happens often. USPS does not scan every package with tracking. If you receive a shipping notification from Etsy with a tracking number, your labels have left the studio. If this information does not update on the USPS website, it's still on its way. We see the same information as you when opening the tracking number on their website, no more. We normally wait a few days and the labels arrive. These packages normally show up within the allotted USPS First Class Mail time-frame of 1-5 business days and we ship from Omaha, Nebraska, in the middle of the USA.

"Will other fabrics be VISIBLE THROUGH my labels? ARE THEY SEE-THROUGH?"
Somewhat. The labels are made with 100% cotton. They are NOT sheer. They are NOT blackout weight. They ARE white however, and a SHADOW from very dark fabrics will be visible when looking at the label. This is not a quality issue...rather just working with cotton. The shadow from darker fabrics will be less visible with our MUSLIN option. Please keep this in mind for pastel-colored custom images sent in as well.

"Is my LOGO USEABLE for a label?"
95% of the time, YES. If your image has vibrant color, is sharp and has crisp well-sized fonts, it will print GREAT on a fabric label. For font ideas, compare your image's font with ours; we have a FONT LIST image in each label listing. Up front: very soft, delicate, pastel images do NOT transfer well from paper to fabric {especially the muslin option}. Quality, cotton fabric absorbs a lot of ink, unlike paper - tiny lines and delicate colors can be lost in this. These softer images should be deepend several shades before sending to us, please note we may deepen them even further. Still not sure? Send us the image via Etsy message. We'll take a look at it.

"Can I have MORE THAN ONE LINE?"
YES. Two lines are fine, every now-and-then three, depending on the fonts and text. 15 characters per line {folded labels excluded} is the max and this includes spaces. One line of text will be half the size of the other, this can be the top or bottom line. It's up to you.

"What's the difference between WHITE and MUSLIN fabric?"
MUSLIN is cotton in its natural state, imperfect color, unbleached. The texture is slightly less smooth than WHITE. WHITE is basically, the same thing - but bleached. It's a little smoother. Both fabrics are the same thread count, both 100% cotton.

"I didn't get a PROOF!"
Proofs are sent upon request only. You can mention need of a proof during checkout in the NOTE TO SELLER section or, send us a message via Etsy. Orders with proofs required will NOT SHIP until proofs are approved by you so, check your Etsy messages. Also, we'll send as many proofs as necessary. It's okay to ask for more than one. We copy and paste your desired text directly from each invoice to avoid mis-spellings etc. Less proofing helps us keep a faster turn-around time, it's why we do it this way.

"Can I change the LABEL SIZE?"
SURE. In the NOTES to SELLER section at checkout you can specify what size you'd like your labels to be. If you go larger, less will fit per sheet, smaller there will be more per sheet. We will ALWAYS squeeze as many in per sheet as possible. No need for a custom listing as this is mentioned in each one. This also does not make the labels take any longer.

"How do I IRON them on?"
A couple seconds, max, with a hot, dry ion and evenly placed heat is all you need. Over-pressing will separate the adhesive from the label and it will not stick so, don't over do it. Over time, the corners will curl a little. This is the trade-off for not having to sew them in. You can launder them. Cold wash and low dry is recommended.