Sewing for Pets and Their People

Syracuse, New York
| 5,795 Sales | 5 out of 5 stars 5 out of 5 stars

TheHomespunLoft is a Star Seller!

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Announcement    Thank you for Looking today. My Pet Houses are sold on my web (same Name) site only. Custom orders gladly accepted for other sizes than shown here. My other shop HomespunTales has quilted items.


Last updated on Jul 9, 2022

Thank you for Looking today. My Pet Houses are sold on my web (same Name) site only. Custom orders gladly accepted for other sizes than shown here. My other shop HomespunTales has quilted items.


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About TheHomespunLoft

Sales 5,795
On Etsy since 2009

The Homespun Loft, Quilter and Sewer for Pets (and their people) since 2009

I love all animals and I can sew~ my pets needed things.. So I started with craft shows and while they are good.. staying home and sewing and listing things online was easier.

I am a 12.5 yr veteran on Etsy with over 5000 sales here. But I also sell other places. My other shop here is Homespun Tales that sells my quilted items.
Please find me on all social media (#homespunloft) and my web site My pet houses are only on my web site.

And feel free to contact me via Etsy if there is something you would like from here. Sales that start here need to stay here.
** Because my policies on this site are a mix of my own and Etsy's canned ones.. they can be confusing and per Etsy I am stuck with them.
**I offer Free returns-- you have 5 days from when you get the item to tell me of an issue and 14 days to return that item. I would rather work with you at my expense to have a happy customer, than to have you have an item you just don't want. No reason is needed.
-- If a name is embroidered on the item and you preapproved it-- no return is allowed as I chances are I could not resell the item with a name on it.

Shop policies

Last updated on May 10, 2022
Welcome to my shop... I am an experienced quilter and sewist. I sell my items in other venues and have always gotten good feedback on my items. My work is all original to myself. I do not use commercial patterns. My fabrics are all Quilt Shop quality. My home and My family are Smoke Free and my sewing room is Pet Free.
**Find more items on my web site

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I do take cancellations up until I ship. Unless I have embroidered a name but just contact me if needed. There is a glitch in the Etsy system. My policies shown below are what is in effect in my shop. ( not what is above the line that is an etsy thing inserted here that etsy can't seem to remove just now)

*RETURNS- If when you get your purchase.. and something is not right or you are not happy with the item. You have 14 days to return the item. Please contact me first so I know the issue- And let me work with you at my expense to make it right. All returns MUST have proof of mailing and tracking on them in USA or Internationally. ( International customer have 14 days to let me know of a problem and then another 14 days to get it back to me before any refund is paid.)

Items must be returned in the same new condition it was sent and free of all smoke /perfume/animal waste exposure.

Once I have the item back- I will then refund the return postage to get the item back to me to via DC or PayPal. Or in USA sales I can convo you a shipping label to use to return the item with. I will ONLY refund costs for using USPS (USA/Internationally)- I can't refund using another more expensive carrier. The cost of the shipping MUST be shown on the label so I know what to refund. If another carrier is accidentally used I will only refund the original postage costs charged by USPS. The rest is up to the buyer.

** In the very Rare instance that you asked for one color for the item to be made in and when it arrives.. you thought you ordered another color or just don't like the color it was made in-- then the return postage is your responsibility.

**FOR USA CUSTOMERS- If this item is returned outside of my 14 day window or just refused at the PO with no apparent reason or marked Return to sender -then only the original cost of the postage will be returned to you. I have to pay for the postage to get to you.

** If the item arrives back to me damaged or smelling of cigarette/cigar smoke or animal droppings- then a decision will be made at that time for a partial refund.
**FOR INTERNATIONAL CUSTOMERS--If the item was sent to you and you refused the item at Customs and it is returned to me - I will only refund the original cost of the item and NOT the original postage-once the item is back to me. Custom refusal returns are not free and my shop will get charged for the return postage. This process can take up to 6 weeks to happen.
** Please note that Personalized items are not returnable. If an item has a name embroidered on it.. I send you a picture of how it looks for your approval before I send it. Just convo and we can discuss.

DOG COATS/BELLY BANDS:... and it just does not fit.. as long as the item is not soiled or exposed to any sort of smoke-- then contact me and let me know.. Send the item back to me via first class with tracking please.. When I have it back-- I will refund your postage to get it back.. and either make you a new one or fully refund your original price (your choice).

** If the item arrives damaged by the PO-Photos need to be taken and sent to me to show me the damage before refunds or replacement discussed. Please keep the Item with the original packaging as most times the PO needs to also see that for a refund. Together we will get it sorted out.

Because of all the reports in the news about packages stolen from front porches in the USA..IF the USPS tracking information shows that the item was indeed delivered ( the Postal people now scan packages when they deliver them so everyone knows if it was left on a porch or handed to someone)... and you don't have it/or didn't get refunds will be made as it is now a matter for your local Police and Post Office to handle. ( I can help sort this out too).

CUSTOM ITEMS- Any Item I made with the customers input is still my design and is my (TheHomespunLoft) property to be made and or edited by me in my shops as I see fit. The customer does not own the rights to the design- no matter how much or little their ideas helped with the creation.

Any Questions? Please Convo.
****Important**** Because I can't always change the address for you-- that Prior to completing your order, please make sure that the "ship to" address is the correct one- You can also check it again on the receipt from Etsy after checking out. Items will be shipped to the address given to me by Etsy or Paypal. (however you paid).

Payment is expected at the time of commitment to purchase. Custom orders are prepaid- no work is started until the item is paid for.

No refunds on Personalized custom orders. You will be sent a picture for approval before I ship.
I only use USPS for shipping. I ship Monday-Friday and not on the Weekends. Shipping Discounts are based on the total weight of all items shipped in the same package. I refund any overages when I print the label.

All USA shipped items will have tracking on them. USPS insures automatically up to $100 of product in USA for priority mail for no extra cost using Etsy labels. Make sure to save the original package if you need to file a claim for postal damages. ( I will help with that should the need arise).

** Please make sure your address is correct on the invoice when you pay.. That is the only address I will ship to. If it needs to be changed- you need to do it on the invoice.

EU and International customers are responsible for any Customs Tariffs and VAT charges and Royal Mail fees. Etsy checkout states "VAT included (where applicable)." It is NOT applicable in this shop. VAT is NOT included in the sale price.
Due to postal regulations in the USA.. all International Items will be marked as Merchandise. It is the law in the USA. This site might help you with VAT potential costs.

***IMPORTANT INFO**. If an item is returned to me because it was refused at customs (or your domestic USA PO) for whatever reason- when I have the item back- I will only refund the original cost of the item and NOT the original postage- And in some cases I will bill you for the additional postage when it is returned back to me. This whole process can take 3-6 wks to happen depending on your country and how fast they ship it back to me. Refusing a package is not free- USPS charges to ship an item back to the original sender.
Additional policies and FAQs
**Feedback is certainly nice and if you can leave it--please do. If you feel you can't leave 5* because you never do and if there was no problem- then I would rather you just didn't leave it at all. Feedback is connected to how my items get found in a search. (see my refund policies).

If you like your item...I would much rather have you just post the item to your Social Media with a link back to my shop.

This is different than feedback because you had a problem with my sale..then those are your own thoughts on the matter and freely expressed as should be.
I, TheHomespunLoft am the data controller of your personal information as it relates to my shop here on Etsy. When you place an order, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order.
If you send me a message using the contact button on Etsy, I will receive your user name and email address. The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below or add you to any mailing list without your explicit consent.
The circumstances in which I may share your data are :- With Etsy to comply with my obligations. With delivery companies to fulfill your order. To comply with legal or tax obligations. I will retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for 7 years. After this time I will delete your data from my records. You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data. If you have any concerns about your personal data, please contact support@Etsy. In addition to my own privacy policy, if you pay with PayPal, your data will be protected by PayPal's privacy policy. If you pay directly by card on Etsy, your personal data is protected by Etsy's privacy policy.
My contact details are in "sellers details" below.

More information

Last updated on Jul 5, 2022
Frequently asked questions
Gift wrapping and packaging

Just let me know if you need something like wrap is free. I can;t wrap up the hides as Logistically its not feasible.

If I get more than one item- Do you do combined Shipping? Can You Change my Address?

Yes- the castles and huts have to have their own boxes but things can be added to that box. I don't overcharge shipping. I refund the excess postage when I package the items to ship.

Changing your address- No I can't.. The customer needs to change their address at the time of purchase. You are given a few times in the process where you need to make sure the shipping address is correct. The address on the invoice is where the item with be shipped.

How many items do I need to buy to get an Order Discount

12 of the same item/order gets a discount. It doesn't have to be the same color- just same item. Some items are 3-4 to a package. They count as one item- to get a discount on them-- then 12 packages need to be purchased at the same time.

I belong to a Pet Rescue Group. Can you give something for the group?

I do what I can when I can. I get asked a lot and I do pick and choose. I need a copy of your 501C3 status and a link to a web site for your group and/or event.

I don't see what I am looking for in your shop...would you be interested in making it for me?

Yes.. I often make items not found in my shop. Please convo me with your ideas and lets work together to make it happen! If you can think it up- I am confident that I can make it!

Can you Embroider my Pets Name on your Items?

Yes- I have an embroidery machine. Most all items can be made with the pet's name on the item. Generally embroidered name is $4.00 more- but convo first. On some already made items a name can be added easily-- On others it can't and then a custom order is needed to make a new item.

FREE Returns-No Excuse Needed

Because I am stuck with a combo of Etsy policies and my own-

I Do offer FREE RETURNS- No Excuse Needed. You have 7 days to tell me of a problem and 14 days to return it. I will send you a return label. Items with embroidered name are not eligible for free return.
Any return item Must be in the same new and smoke free condition it was sent originally. If not a determination will be made then.
More at the bottom of the policy page

I have Allergies

My Home/Myself and Family are Smoke Free and While I have Dogs and Cats in the house- they are not allowed in my sewing rooms or near my fabric.