TheHoundHaberdashery

Martingale Dog Collars, Buckle Dog Collars and Leashes

Denton, Maryland · 11029 Sales

TheHoundHaberdashery

Martingale Dog Collars, Buckle Dog Collars and Leashes

Denton, Maryland 11029 Sales On Etsy since 2010

5 out of 5 stars
(2322)
Amanda Travers

Contact shop owner

Amanda Travers

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Reviews

Average item review
5 out of 5 stars
(2322)
View all 2322 reviews

About

Welcome to The Hound Haberdashery™!

We offer some of the most well-crafted and beautifully designed martingale and buckle collars available. We love what we do, and we strive to provide the best possible experiences for our customers and their furry canine pals.

I'm Amanda, founder and owner of The Hound Haberdashery™. I was very fortunate to discover my collar-making passion shortly after adopting my first retired racing greyhounds in 2008. Looking for affordable alternatives to some of the designer martingales available at that time, I began sourcing fabrics and ribbons from all over the world to fashion unique collars for my dogs. I quickly fell in love with my new creative pastime, and with the encouragement of friends, family members, and even friendly passersby, I decided to turn my hobby into a business venture, launching my first online collection on Etsy in June 2010.

Since then, I've worked hard to build my company, expanding product lines, reaching out to my wonderful customers through social media and special events, and establishing relationships with rescues across the country. In March 2016, I welcomed another very talented seamstress to the business. Shawna has been a huge help with production and adds her own creative flair to everything she makes. Moving forward, we will continue to grow the company, adding to our offerings both here and on our off-Etsy site, www.houndhaberdashery.dog, and fulfilling The Hound Haberdashery's three-part mission:

(1) to contribute to animal welfare and rescue
(2) to provide excellent, personalized customer service
(3) to offer top-quality pet products at affordable prices

We welcome all customers to contact us with questions or to share feedback about our site or products. Your support allows us to do what we love, and we are always very happy to hear from you.

Sincerely,
Amanda Travers

Shop members

  • Amanda

    Owner

    My passion for collar making began as a side hobby ten years ago when I adopted my first greyhounds. I never dreamed that I'd be able to pursue it as a career, and I'm so thankful to my loyal customers for enabling me to do what I love every day.

Shop policies

Last updated on May 19, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
We gladly accept returns and exchanges for non-custom items as long as:
(1) the customer contacts us and returns the item(s) within 14 days of the date of arrival, AND (2) the item is in ORIGINAL/UNUSED condition.
***Very important: For hygiene reasons, we CANNOT accept items that have been worn or used. If items are returned to us with any sign of wear (dog hair, oil or skin cells on the materials, dirt or grime, etc), we will send them back without refund.***

A refund will be given to buyer upon receipt of the returned item(s). Regarding exchanges, we do charge a $3.95 fee to cover shipping charges for replacement items. Once the buyer decides an a replacement, The Hound Haberdashery™ will create a custom listing to cover additional shipping charges, or the buyer may send payment for shipping charges with the returned item(s).

We guarantee all metal pieces and stitching for one year. Please be aware that normal wear and tear is not covered under guarantee.

***Please check measurements and contact us with questions prior to ordering to ensure that you are happy with your purchase.***

FOR INTERNATIONAL BUYERS: Any customs, duty, or VAT charges are the responsibility of the buyer. Items will not be marked as gift. Items that are "refused" by the buyer will be refunded minus shipping costs.

Updated 5/19/2018
Payment
All payments can be made securely through Paypal or through Etsy's Direct Checkout option. I never have access to your financial information. If you wish to pay by check or money order, please contact me directly. Items will be sent upon receipt and clearance of payment.
Shipping
We make most of our collars after they are ordered, so please allow up to ten *business* days for your item to be shipped.

Shipping within USA:
The Hound Haberdashery™ uses USPS First Class for packages 15.9 ounces and under, and USPS Priority for packages weighing over 15.9 ounces. Shipping prices include tracking for domestic destinations only. Buyers in the USA will receive tracking info once the item is taken to the post office.

International Shipping:
For international packages, The Hound Haberdashery™ uses USPS First Class for items under 4 lbs. Packages over 4 pounds may be subject to additional shipping charges. Shipping times *usually* range two to three weeks, but there is no guaranteed shipping time, and tracking may not be available once the package leaves the United States. Please note: THE BUYER IS RESPONSIBLE FOR ANY IMPORT DUTIES AND/OR TAXES INCURRED. WE DO NOT MARK ITEMS AS GIFTS OR FALSIFY CUSTOMS INFORMATION, as doing so is illegal and can result in heavy fines. If ordering from outside the USA, please be aware of your country's import/customs fees prior to ordering. Items that are "refused" by overseas buyers due to Customs, duty, or VAT charges will be refunded minus shipping costs.