HouseofBelongingLLC

HOUSE OF BELONGING™

Grain Valley, Missouri
25,879 Sales

HouseofBelongingLLC is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

HouseofBelongingLLC is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 11, 2019
WELCOME!

Thank you for choosing to shop with the House of Belonging!

If you have questions involving anything covered in our policies, please contact orders [!at] thehouseofbelonging.com for more information and assistance - Thank you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Because of the custom, made-to-order nature of our business, it is standard that we do not accept returns, but we will consider exchanges on a case-to-case basis. However, on all CUSTOM WORK, we do not accept exchanges. Please note that the customer is responsible for all exchange postage costs. If the item you are wishing to exchange for is no longer available, a store credit will be issued. Exchanges are processed within 2 weeks of receiving your items. House of Belonging does not offer exchanges or store credit on sale items - all sale purchases are final.
Payment
PAYMENTS:

We happily accept payments through PayPal as well as Visa, Mastercard, Discover, American Express. Payment is required before we can begin work on your order.

DISCOUNTS:

House of Belonging promotions and discount codes are valid for the time frame specified ONLY and cannot be used in conjunction with any other offer. Minimum purchase prices apply. One discount code may be used per order. Discount codes must be placed in the discount box at checkout - we will NOT go back and refund discount amount after purchase, no exceptions. Current promotions and/or discount codes cannot be used on previously paid purchases. Discount codes cannot be used to purchase gift certificates or combined with other offers.

CANCELLATIONS:

We no longer offer order cancellations due to our quick lead time.

We reserve the right to cancel/refund any order for any reason. In order to cancel your order, please contact orders [!at] thehouseofbelonging.com.
Shipping
GENERAL SHIPPING INFORMATION:

All US orders are shipped via USPS or UPS and can be tracked with your tracking number - you will have tracking info sent to the email provided on your account/order when your order ships. Unfortunately, we do not package signs together for a discount in shipping. We package each sign separately to ensure lowest chance of damage. The House of Belonging is not responsible for undelivered or misdelivered due to incorrect address - please be certain that the address provided for shipping is correct prior to checkout. If you have your order sent to the incorrect address, you will be responsible for return shipping to House of Belonging and reshipment to the correct address.

INTERNATIONAL SHIPPING:

For international shipping, please contact us for correct price quotes on shipping and size restrictions for customs - we will work with you to get a special listing set up. Please note when purchasing with The House of Belonging we only charge for transport costs to your country. We cannot be not held liable for any customs fees charged by your country upon import of the goods.

PICKUPS:

We do not offer local pickups.
Additional policies and FAQs
CUSTOM WORK:

We offer custom work, which is subject to a $50 custom design fee. This fee is for custom mockup created by one of our designers. Payment is required before the design process begins. We do not offer refunds or exchanges on custom design work. Please contact us to set up custom listing for you. Additional and complete custom policies will be available to you in your custom listing.

WHOLESALE:

Please contact us for whole information at orders [!at] thehouseofbelonging.com

PRODUCT DEFECTS:

If you believe your item to have a defect, please contact orders [!at] thehouseofbelonging.com with your name, order number, details of the defect, and photographs displaying the defect within 72 hours of delivery to qualify for a replacement. It is the discretion of House of Belonging to determine conditions, causes, and fault of possible defects of the item and offer a proper resolution in the form of an exchange, store credit, or other options that we see fit for each case.

OTHER:

We have SOLE OWNERSHIP of any and all designs we create, including Custom Designs. We reserve the right to SHARE the designs we create, including Custom Designs, on all social media. We reserve the right to SELL any and all designs we create including Custom Designs, in any of our retail outlets, including our online stores.