TheIronRing

Handmade Costumes, Props and Replicas

1403 Sales On Etsy since 2010

5 out of 5 stars (391)

TheIronRing

Handmade Costumes, Props and Replicas

1403 Sales

All Items

Marina e Giovanni

Contact shop owner

Marina e Giovanni

Announcement    IMPORTANT: Due to the current high volume of orders, we cannot guarantee to perfectly respect the shipment date displayed on every listing.
So before placing your order please contact us to check our extimated shipment date according to our work schedule.
Thanks for your Understanding and help.

Announcement

Last updated on Jul 24, 2018

IMPORTANT: Due to the current high volume of orders, we cannot guarantee to perfectly respect the shipment date displayed on every listing.
So before placing your order please contact us to check our extimated shipment date according to our work schedule.
Thanks for your Understanding and help.

Reviews

Average item review
5 out of 5 stars
(391)
See reviews that mention:
quality 73 shipping 61 customer service 59

Updates

The Cremisi dress in cream and gold, perfect for a fantasy wedding!!
New combination of colors for Lizzy outfit :)
View all 14 updates

About TheIronRing

Sales 1,403
On Etsy since 2010

Shop members

  • Marina e Giovanni

    Owner

    Propmakers and costumers. We create historical replicas, Costumes and props for Cinema productions, Living history, Theatre,Museums, Cosplay, Larp and alternative gear. Join our shop!! ^_^

Shop policies

Last updated on September 15, 2016

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We hopes you are fully satisfied with with your order but if you'd like to make a return, please read thru the following. Don't hesitate to contact me thru Etsy with any questions.

►RETURNS:
The following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements, unless there is an error.
For everything else, you may return your order for any reason, without explanation, within 14 days of receipt. It is necessary to inform us of the return, prior to shipping, to qualify for a refund. Contact me thru the Etsy convo system to state your intent of return. Items must be returned unused and in their original condition to avoid a reduction in the reimbursement. Return postage is at the cost of the buyer and tracking is recommened. Original shipping is refundable exclusively to customers in the EU, otherwise original shipping will not be refunded unless there is an error. Refunds will ge given within 14 days of receiving the item back.

You can find a pdf of a Cancel Form here: www.etsy.com/uk/help/article/5452

►DAMAGED: Please send me photographs of the item and packaging .

►UNDELIVERABLE: Items that are returned to me as undeliverable will be reshipped at the buyer's expense.


If your return is lost in transit, I will work with you to try and find the package, but please note that I cannot send a replacement or refund your purchase unless I have received your return.

Please note that no refunds can be given on custom designed items.

If there is a problem, it's always possible to find a happy solution. Communication is key.
Payment
We accept PayPal, credit cards through PayPal checkout, bank transfers, money transfers. All additional taxes are paid by customer.

*********VERY IMPORTANT*********
Prices are VAT excluded.

If you are a customer outside the European Community, you could be
asked to pay additional custom duties or import fees on delivery, according
to your country's laws.

If you are a private customer from the European Community the VAT(22%) will
be automatically calculated by etsy's software.

Please, specify if you are a private customer or a business owner when you place an order. If we miss this information we'll take you for a private customer by default.
Shipping
Please specify the deadline, if you have one. The production times specified in the item's description are indicative of the average time we need and could vary according to our current wating list.

Unless otherwise specified in the item's description, Items are shipped via Italian Post Priority Mail (NO insurance, NO delivery confirmation and NO tracking number, 2-3 weeks delivery time to USA).

If you prefer you can choose UPS courier service (Traceable, delivery confirmation, faster delivery) for an extra. Inquire us about the price variation.

Should you wish a special shipping service (such as delivery confirmation) please contact us.

We are not responsible for lost parcels, damages objects, customs delays and/or extra fees.
Additional policies and FAQs
I make all packages with great care trying to re use boxes and other materials. They are all eco friendly. However, if you want a gift wrap or you have any other requirement, feel free to ask me!

**CUSTOM ORDERS**
I would love to work with you one on one to create your costume! Please convo me for a consultation and pricing.