TheIvoryMoth is taking a short break

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Note from shop owner We are currently keeping the shop closed while we deal with a rather serious issue regarding shipping our orders and the local shipping services. Once we feel this issue is satisfactorily resolved we will open up the shop again. Thank you for your patience!

Note from shop owner

Last updated on Mar 30, 2017

We are currently keeping the shop closed while we deal with a rather serious issue regarding shipping our orders and the local shipping services. Once we feel this issue is satisfactorily resolved we will open up the shop again. Thank you for your patience!

Ivory Moth

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Ivory Moth

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About

The Ivory Moth

We are a small collective of multi-faceted artisans with talents in costuming, clothing, millinery, and textile embellishment.

Around the web

Shop members

  • Luna Chenault

    Owner, Creator

    Milliner, costumer, dilettante, and fanatic.

  • Kei Hoffmann

    Owner, Creator

    Seamstress, embroidererer, apprentice milliner and all around crazy person.

Shop policies

Last updated on February 18, 2016

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Did it break? Was it wrong? Tell us! We want to help get you what you want. We'd much rather get you the product you were hoping for than have us both left with those sad grey empty star spots.
Payment
We currently accept Paypal, Etsy Gift Cards and Credit Cards!
Shipping
We currently ship using USPS Priority Mail which is 1-3 days depending on zone for domestic purchases and USPS First Class Mail for International for orders under 4lbs. International Orders over 4lbs are shipped via Priority Mail International. All our shipping options offer free tracking and are insured. If you need your item shipped differently or more quickly, please get in touch!

Please Note: International buyers are responsible for any additional fees or charges related to VAT, import fees, customs charges, etc. To calculate any possible fees that will be due upon arrival please visit:
www.howmuchdoi.com/finances/VAT-Calculator-124.html

You can also review Etsy's policies on customs fees here:
www.etsy.com/help/article/5023

We also offer local pick up! Just contact us before you place your order!
Additional policies and FAQs
Our Mini F.A.Q. (information overload go!)

We share as much information about our product as possible in every listing, including size, colour, and what variants that item is available in as well as any detailing on said item. If you have questions about the physical aspects of the item, please get in touch with us so we can clarify things for you. While surprises can be fun, we prefer you getting exactly what you had in mind.

Processing time on our items is listed with an expectation of ship date on each order. Some items have quick turn around of a day or two such as patches and hair clips, but items like costumes and blankets have a longer turn around of one to two weeks depending on what you are ordering. If you need your items urgently please pay close attention to this expectation date so that we can help you get what you need by when you need it. Please note most of our items are made to order (because wow you guys, you love us and we love you!) as stock is often low, so an instant same day ship and order on items like costumes and blankets is not possible at this time. If this situation changes, we will happily update our listings!

We do custom embroidery often, and it's so fun! We love helping people get the perfect item, but it does take time. We work very hard to ensure we've gotten our embroidery design as close to what you're asking for as possible and this often will take us several days if not a week or more. We always stay in touch, but sometimes we go down that rabbit hole and forget to come up for air, cause mmmm tasty work....but please reach out to us if you have additional questions, changes or need more information!

We frequent conventions and events in Texas and surrounding states every year and we often take special items not available on Etsy with us! EXCITING! We also often do special promotions and donate items to cosplay competitions and games at the shows as prizes, so come and see us to find out what you can win and how!