True Vintage Fashion, Collectibles & Oddities
TheKatHouseVintage's Shop Policies
Meow!! Welcome to TheKatHouseVintage. Here you will find an eclectic collection of vintage fashion, décor, collectibles & oddities. Enjoy!
Peace, Love & Positivity,
Kat & Co.
We only accept confirmed Pay Pal accounts as form of payment. Etsy is a cool venue for all artists to mingle and find items that they fall in love with or need to complete their masterpiece. If you have a coupon code, please convo us prior to checkout so we can apply your discount
We ship via USPS unless we find a better rate. We ship 3x per week, however, if you need your item immediately, please convo us & we will get it out to you immediately. If possible, we provide discounts on shipping with multiple purchases.
We will send you a tracking number so you will always know where your item is. We can upgrade shipping to over night if needed, USPS fees will be added.
Refunds and Exchanges
TheKatHouseVintage will issue a money back refund with these considerations:
- refund request to be made within 3 days of receiving your order
- reason for refund is that the item was not as described
- the buyer is responsible for paying the return shipping of the item & must include delivery confirmation. Buyer must convo us the return item's tracking number.
- the item must arrive in the same condition it was received
- full money back refund less 3% restocking fee
- money will be refunded when returned order is received.
We can not be held responsible for lost & damage items but are happy to provide you a quote on insurance.
Additional Policies and FAQs
We love doing custom orders, finding a certain object you need...We are very laid back so convo us with your wish list!
Last Updated February 10, 2015