TheKeyTreasure

United States

8.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.9k)
2.5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.9k)
8.4k
sales
2.5 years
on Etsy
8.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.9k)
2.5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.9k)
8.4k
sales
2.5 years
on Etsy
8353 Sales

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Announcement

Last updated on 28 Feb, 2024
TheKeyTreasure

Contact shop owner

TheKeyTreasure

Reviews

4.9 (1865)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About TheKeyTreasure

Handmade Jewelry-Unlock The Secret Reach The Treasure

Sales 8,353
On Etsy since 2023

Handmade Jewelry-Unlock The Secret Reach The Treasure

Discover the Magic of Personalized Gifts at The Key Treasure

Shop members

  • shop-member-photo
    TheKeyTreasure

    Owner

  • shop-member-photo
    GG

    Owner, Designer

  • shop-member-photo
    Nathen

    Owner, Designer

  • shop-member-photo
    KEY TREASURE TEAM

    Dispatcher, Marketer, Customer Service

Shop policies

Last updated on 02 Oct, 2023

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on 17 Dec, 2025

Frequently asked questions

RETURN POLICY

All our items are covered by a 30-day quality guarantee!
We don’t accept returns for customs, made-to-order mugs, custom jewelry, or international shipments; however, if the product’s customizations have a problem, we accept the return. Also, we are still happy to help with any issues related to the order or product.

Returns are accepted for only pre-made orders. Please contact us via Etsy messages. Please ship back the item within 7 days of the item’s delivery date - U.S.-based orders only and the package must be sent back in the original packaging if othe % a 10 package fee will be charged.

We are not able to provide a return label or refund unless the problem is caused by us.
All our items are made by hand and customized in the USA.

SHIPPING POLICY AND SHIPPING RELATED QUESTIONS

Please see the related questions below!

Q: DO YOU OFFER FREE SHIPPING?

We offer free shipping for all orders except mug orders due to their weight and size. We are not able to offer free shipping for international orders. Please contact us for more information

Q: WHAT CARRIER DO WE USE FOR SHIPPING?

We usually ship via USPS with different shipping carriers and shipping time is available on the checkout.

Q: WHEN AND WHAT DAY MY PACKAGE SHIP?

We ship online orders Monday through Saturday.
Also, the orders Between Monday and Friday will be shipped the same day unless orders are placed before 4 p.m. If you place an order, Saturday packages will be shipped only till 11.30 a.m.

Q: WHAT KIND OF SHIPPING SHOULD I CHOOSE FOR MY ORDER?

This depends on your location and how fast you would like to receive your order. For the order in the USA will probably take 3-5 days for regular shipping. This is for all keychains and fee-shipped items.
For the mugs, Priority Mail and Priority Mail Express, 2nd day air, FedEx Fast shipment will take about 1-2 days; most of these options are bigger size boxes, like a mug order

Q: I PLACED AN ORDER TWO WEEK AGO, BUT I HAVEN’T RECIVED MY PAKCAGE YET. WHAT NEED TO BE DONE?

First, please check the tracking number which is emailed to you upon shipping. If there are severe weather warnings in the delivery area package can be delayed. If this is the case shipping carrier or we are not able to reimburse the shipping cost.
We will contact the shipping carrier to find the package location and the status then we will contact you via messages.
Please keep in mind that your package will take 5-6 business days to reach you which means 7-8 days including the weekend.

Q: WHICH COUNTRIES YOU CAN SHIP?

We can ship everywhere in the world. Please keep in mind the buyer is responsible for paying all duties and taxes associated with the international package. If the package is missing or delayed due to duties, please contact us, and please let us know so we can provide more details.

HOW TO SEND AN IMAGE

1st Method:
•Please go to our storefront and on the right side of the page you will see the ✉️contact button under our logo, Simply attach and send the image.

2nd Method:
•You can also, send it to our email address below
Info@thekeytreasure.com
•Please let us know your order number with the mail or via Etsy messages.

Note:
•Image can be sent after the order or if you prefer you can send it before the order.
•Please make sure the file type is one of these types JPG, JPEG, PDF, OR PNG. This format is best for regulations and to speed up the process.