Announcement
*SHIPPING*
*Current TURN AROUND TIME is 2-3 business days BEFORE shipping unless otherwise stated on the item listing. Shipping is an additional 3-5 days including the USA (sometimes longer on the holidays), if you need it sooner please purchase the RUSH LISTING in our shop & contact me before purchase. Please order early to insure you get your items timely. When your order ships you will receive a email notification containing the tracking information.
*SHIPPING INSURANCE*We are responsible for your lovely purchase until it reaches DHL or the Post Office. We are not responsable for lost, damaged or mis-delivered packages. We recommend that you purchase shipping insurance. If you would like to insure your package, purchase the SHIPPING INSURANCE listing in our shop. Insurance is to protect against loss or damage during shipping. If you choose not to buy insurance and your purchase is lost or damaged by USPS, we cannot provide a refund. All purchases are shipped by USPS and DHL.
* ADRESS CHANGES* Please not as per ETSY policy we CAN NOT make any changes to shipping addresses when the order is placed. Please make sure that you shipping address is entered correctly during check out. Shipping labels are automatically generated to the address as entered by the buyer. If an order is returned do to an incorrect address you will be requred to re-purchase shipping. Thank you for your understanding.
*INTERNATIONAL ORDERS* For the USA we ship DHL and orders should arrive within 3-5 business days after they ship. For the rest of the international orders, our experience tells us that arrival time is 1-4 weeks depending on your location.
*RETURNS* All sales are final . Please contact us with if there is any problem with your order and we will do our best to work out a solution. Your satisfaction is very important to us.
Additional Policies and FAQs Please convo us if you need a custom item and we will do our best to help you. We do offer wholesale. Contact us for details.
*CONVOS * All convos are answered that they are received, usually within 12 hrs.
Customer Service M-F 8:30am -4:00pm MST
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Cancellations: not accepted
Please contact the seller if you have any problems with your order.