TheKnottedWood

The Knotted Wood

South Hadley, Massachusetts 14722 Sales On Etsy since 2015

5 out of 5 stars (1759)

TheKnottedWood

The Knotted Wood

South Hadley, Massachusetts | 14722 Sales

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Kellsie

Contact shop owner

Kellsie

Announcement    Show off all your beautiful jewelry, organized and tangled free with your new jewelry organizer.

Announcement

Last updated on Mar 25, 2019

Show off all your beautiful jewelry, organized and tangled free with your new jewelry organizer.

Reviews

Average item review
5 out of 5 stars
(1759)
See reviews that mention:
quality 257 shipping 208 customer service 75

Shop policies

Last updated on February 12, 2020

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I gladly accept exchanges (No returns)
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery. Items must be shipped back in bubble as they were sent to you so they don't arrive back here damaged. We do not offer refund for returned items that are damaged.
Your refund of the exchange will be the cost of the piece minus any shipping cost when we shipped it out to you (we do offer free shipping on most items in our shop but we do still pay for shipping)

Cancellations only accepted same day of purchase.
But please contact me if you have any problems with your order.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Payment
I accept payment by all Major Credit Cards, Etsy Gift Cards, and PayPal.
Shipping
All items will be shipped out to the address provided during your checkout. If wrong address is input please notify me immediately. Once item has been shipped address can not be changed. Once item is shown to be delivered it is the customers responsibility to follow up with the post office if you can not find it.

Some countries will also charge a extra customs charge. I will not know which countries charge extra and can not quote that when shipping international or refund any money if you do have to pay for customs.