TheLittleMatters

Where little things matter...

London, United Kingdom · 1001 Sales

TheLittleMatters

Where little things matter...

London, United Kingdom 1001 Sales On Etsy since 2011

5 out of 5 stars
(286)

Announcement   Explore my little illustrated cards, prints and gifts, all handmade with love ♥

Announcement

Explore my little illustrated cards, prints and gifts, all handmade with love ♥

Lillian Ip

Contact shop owner

Lillian Ip

Cuddly Baby Otter Card
US$3.34
DIY Otter Handwarmer Doll Craft Kit (Blue)
US$13.34
Customised Couples Portrait
US$60.05
Cuddly Otters Card
US$3.34
Custom Woodland Wedding Invitation Set
US$209.50
King and Queen of Hearts Print
US$16.01
Lily have a drink birthday card
US$3.34
King and Queen of Hearts Greeting Card
US$3.34
Lily Inhaler A4 Print
US$16.01
CUSTOM Otter Wedding Invitation
US$46.70
Fly Agaric Mushroom Brooch
US$8.01
Lily Sweet dreams Tote Bag
US$20.02
Lily have a drink A4 Print
US$16.01
We all live in our own heads Lily A4 Print
US$16.01
Lily Lost A4 Print
US$16.01
Anatomical Heart Cotton Canvas Bag
US$20.02
Lily have a drink Tote Bag
US$20.02
Lily Best Friends A4 Print
US$16.01
Lily sitting on a rubber A4 / A3 Print
US$16.01
Relax Otter Brooch
US$8.01
View all 55 items

Reviews

Average item review
5 out of 5 stars
(286)
Nicki Wilkins

Nicki Wilkins on Sep 16, 2016

5 out of 5 stars

LOVE LOVE LOVE! Fast delivery, lovely packaging, amazing brooch. Might get one for myself if you've another 😊

David Coninck

David Coninck on Sep 12, 2016

5 out of 5 stars

Very nice experience! Received item faster than I was allowed to give feedback for it!

View all 286 reviews

About

What "matters"?

I started designing and making cards a few months later after my graduation in Graphic and Media Design (Illustration), still not sure where it was going to take me at that point. Then I heard about Etsy- I was intrigued by the idea of a handmade community full of craft-lovers like myself! Which is when I took my first step to opening an account and putting up the first few of my cards on sale, and that's how it all began...

I got a very cosy workspace at my home studio, I just love being surrounded by all my favourite things and having a wall of my favourite inspirations to keep my mind flowing.
I am very specific with my suppliers and always choose the best quality I can find, and try to stay green and use recycled materials when I can. I love the textures, colours and feel of the materials I use and am sure you will too!

If you'd like to hear more, you can visit my website at www.thelittlematters.co.uk or follow me on Instagram (thelittlematters), Twitter (@thelittlematter), Facebook, Tumblr or Pinterest!

In the meantime, enjoy browsing my Etsy shop :)
Lillian x

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Shop members
  • Lillian

    Owner, Maker, Designer, Curator, Illustrator And Designer Maker

    I'm an illustrator and designer maker, based in East London. I love making little things at my desk with a good cup of Yorkshire tea and playing those music boxes I collect when I travel, because "all the little things are what really matters" :) x

Shop policies

Last updated on January 2, 2014
I wish for everyone to be able to enjoy my products as much as I do, and I always try to use as many environmentally friendly materials as possible. If you have any comments on my products and service at all, please do contact me via Etsy conversations. I value all our customers, appreciate all feedback and I will do our best to resolve any issues :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Payment
I accept Paypal and Direct Checkout as payment methods.

Buyers are responsible for any duties and customs charges that may be incurred in their country.

Please notify me ASAP if you'd like to cancel an order, once it's shipped (usually within one working day) I can only offer refund/ exchange for the cost of the item- please check refund policy.
Shipping
I ship all orders via Royal Mail and dispatch orders within 2 working days of purchase/payment, unless stated otherwise. (I.E. custom orders, pre-orders or made-to-order products) Digital orders will be emailed or sent via Etsy conversations

Estimated delivery time to UK buyers is 1-2 working days of being dispatched.
International buyers are expected to receive orders within 7 working days of being dispatched, though sometimes international delivery may take up to 25 days to get delivered. Please contact me if it doesn't arrive after 25 days and I will try to resolve the issue.

A next-day delivery service is available for UK buyers with an extra charge, and a cheaper economical service (that would take longer) is available for international mail. Please message me through Etsy conversations if you'd like either of these services before placing an order.
Refunds and Exchanges
Changed your mind? I'm happy to issue refunds or exchanges for the item within 7 days of arrival! Just send the item back in the same condition. Though please note only the cost of the item will be refunded (no postage costs will be refunded).

If item received is damaged on arrival, please contact me immediately to discuss, I will do my best to offer an alternative- repair/replace/exchange. A full refund will be considered.
Additional policies and FAQs
I accept custom orders! Just send me a message with what you'd like to get done and I will get back to you ASAP.

I also do Freelance Graphic Design/ Illustrations, if you'd like to find out more about my work or if you'd like to commission me for a project, find my details via her website at www.lillianip.com