TheMadCutter's Shop Policies
Welcome to the world of whimsical jewelry handcrafted from tin and sealed paper! I love the idea of using materials that can be upcycled and used to create fun, wearable art.
I only accept PayPal at this time. I would appreciate your payment for an item within 3 business days from the day you place the order.
If I receive your order and payment in time, I will mail out your piece that very day (provided it is in stock and not a custom order). If that is not possible, it will be mailed the very next business day. I take pride in making sure your piece will arrive to you whimsically packaged and ready to give as a gift or enjoy for yourself. I provide delivery confirmation, except on international orders. I do not provide insurance unless you request it in advance.
Refunds and Exchanges
If you find that you are not satisfied with your piece you may return it within 10 days from the date you received it. You may exchange it for another item or receive a credit for a future purchase from either one of my stores. Contact me and inform me when you are ready to execute your exchange or purchase with credit and I will reserve that item for you with cost adjustment. Custom orders cannot be returned. Items must be returned to me in original packaging in the same condition in which you received it. Shipping costs are not refunded.
Additional Policies and FAQs
Please contact me for custom orders. I will require 30% of the total cost of the item(s) in order to begin the work. You will be contacted when the order is complete.
Last Updated July 23, 2013