TheMerchantMariner

Nautical & Exotic Jewelry

California, United States · 227 Sales

TheMerchantMariner

Nautical & Exotic Jewelry

California, United States 227 Sales On Etsy since 2010

0 out of 5 stars
(79)
Shop owner

T J

Contact

TheMerchantMariner is taking a short break

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Note from shop owner I am away on vacation. All orders have been shipped! If you have any questions while I'm away, please convo me.

Note from shop owner

Last updated on Jan 14, 2013

I am away on vacation. All orders have been shipped! If you have any questions while I'm away, please convo me.

T J

Contact shop owner

T J

Reviews

No reviews in the last year

Anonymous on Jan 22, 2013

5 out of 5 stars

Love the necklace! Excellent communication, timely shipping, and bonus earrings! Thank you!!

Anonymous on Dec 29, 2012

5 out of 5 stars

Anonymous on Dec 27, 2012

1 out of 5 stars

Great Product. However, I received the product extremely late and wasn't able to get it in time for Christmas. The selling printed the shipping label on Dec 7 but it didn't actually get shipping until Dec 18. My shipping was refunded.

View all 79 reviews

Shop policies

Last updated on August 15, 2011
Thank you for visiting the Merchant Mariner! Please check back later as my collection grows.

I strive for excellent customer satisfaction, so if you ever have any questions or issues, please do not hesitate to contact me.

Don't forget to "like" me on Facebook!
http://www.facebook.com/themerchantmariner

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal only. If you have trouble making payment, please contact me asap. If payment is not received within 72 hours, a notice will be sent. After 24 hours, if payment is still not received the sale will be canceled and negative feedback left.
Shipping
I will usually ship within one week of payment clearing through PayPal. Usually it will be sooner, but sometimes my day job keeps me extra busy.

All orders ship USPS First class mail. Please make sure your address is correct on your PayPal account. I will ship to the PAYPAL address.

If you need special shipping arrangements, such as expedited shipping, please convo me BEFORE buying, to ensure that I can accommodate your request.

**International Customers** If your actual shipping and handling costs are less than what you paid for, I will refund you the difference.

I'm not responsible for lost, stolen or misplaced packages. If you would like to purchase shipping insurance, please convo me.
Refunds and Exchanges
Returns or exchanges are handled individually. If you would like to return or exchange an item, contact me immediately. However, my general policy is as follows:

REFUNDS:
~If a refund is requested for a reason that is not within my control (e.g. the buyer has changed his or her mind, item damaged in transit), I will refund the purchase price, minus any listing fees, sellers' fees, and Paypal fees. Shipping will not be refunded. Furthermore, the buyer is responsible for shipping the item back to me. The refund will be issued upon my receipt of the returned item.

~If a refund is requested for a reason within my control (e.g. defective item, wrong item sent) I will refund the entire purchase and shipping price. However, the buyer is responsible for shipping the item back to me. The refund will be issued upon my receipt of the returned item.

EXCHANGES:
~If an exchange is requested for a reason that is not within my control (e.g. the buyer has changed his or her mind, item damaged in transit), I will happily exchange items, subject to availability. However, the buyer is responsible for shipping the item back to me, and for paying for the shipping on the new item. I will ship the new item as soon as I have received the old item as well as payment for shipping on the new item.

~If an exchange is requested for a reason within my control (e.g. defective item, wrong item sent) I would be happy to exchange items, subject to availability. However, the buyer is responsible for shipping the item back to me. I will be responsible for shipping out the new item.

PLEASE NOTE: I'm not responsible for lost, stolen, damaged or misplaced packages. If you would like to purchase shipping insurance, please convo me.
Additional policies and FAQs
~I have done my best to take accurate pictures of my jewelry. Please note that due to lighting, variations in the handmade process, and variations in computer monitors, colors, patterns and textures may appear slightly different on your screen than in person. If you have any questions, please do not hesitate to convo me!

~All jewelry orders come with a hand-stamped natural cotton muslin drawstring bag.

~I hand make all my antiqued brass necklace chains, so all necklaces can be adjusted for length (unless otherwise noted in the listing). If you want a necklace longer or shorter than the length listed, please convo me or make a note in the "message to seller" box.

~All of my earrings (except hoop earrings) are available in non-pierced screw-back. If you would like to request that, just let me know in the "message to seller" at checkout.

~All items are made in a non-smoking home.

Prices are subject to change without notice. No refunds, credits or exchanges based on price changes.