TheModernArtShop's Shop Policies
Welcome to The Modern Art Shop!
Your one-stop shop for unique, modern, art and design.
All the items in the shop have been created either by me or one of our shop members. Each print is made with care in our studio using 100% archival inks and media, so your art is made to last a lifetime.
We accept PayPal, credit/debit cards and Etsy gift cards.
Attention Overseas International Customers: FREE SHIPPING on canvas prints!
DOMESTIC U.S. - Canvas print orders ship STRETCHED AND READY TO HANG in 3-5 business days via FedEx Ground after payment is processed. You will receive a FedEx tracking ID # upon shipment.
Paper print orders ship in 1-3 business days via USPS Priority or Priority Mail Express.
OVERSEAS ( Outside domestic U.S. ) -
Contact us if you would like a shipping quote for your artwork to arrive stretched and ready to hang. All canvas prints shipping outside the continental U.S. will arrive ROLLED in a mailing tube ( Excluding Canada, see below). So why do we ship internationally for FREE? This savings helps to offset the cost of having the canvas stretched or framed in your local area.
International import duties and taxes are the responsibility of the buyer.
CANADA - All canvas print orders, up to size 32" x 48", will arrive stretched and ready to hang. Over-sized orders will require a custom quote.
HAWAII AND ALASKA RESIDENTS - All canvas gallery wraps ship stretched and ready to hang up to 24" x 36". Any size larger than 24" x 36" will ship rolled in a mailing tube ( print only ) unless you contact us for a special shipping quote prior to shipment.
Refunds and Exchanges
If your order arrives damaged:
- The Modern Art Shop insures against damage.
- Customer must contact us for instructions.
- Promptly take photos of all damages.
- Photos may be required so we may process a claim with the shipping company.
Returns, exchanges or replacements will be accepted within 10 days upon these terms and conditions…
- Contact us prior to any return, exchange or refund.
- Returns without correspondence will be rejected.
- Items must be returned in like new condition in original packaging.
- The returned shipment MUST BE INSURED for FULL value at customers expense.
- Import duties and taxes are ineligible for refund.
- Shipping charges are non refundable.
- Does not apply to artwork that has been customized.
Additional Policies and FAQs
Contact me with any questions, wholesale inquiries or proposals. You may be surprised just how fast you get an email response. We are very prompt and usually respond to you within the hour.
Last Updated May 11, 2015