TheMonkeyShack

Adorable handcrafted sock monkeys

1 Sale

TheMonkeyShack

Adorable handcrafted sock monkeys

1 Sale On Etsy since 2010

Shop owner

Caron

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Caron

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Caron

Shop policies

Last updated on April 27, 2011
Thanks for stopping by and visiting my shop! I hope you found inspiration and enjoyed meeting the Monkey Shack team of Sock Monkeys. If you have any questions please feel free to contact me.

The Monkey Shack has the copyright to all Monkey Shack sock monkeys, designs and photos. Monkey Shack © 2011. They may not be reproduced in any form without express consent of copyright holder.

Although sock monkeys are not my original idea, each designer has their own individual style and Monkey Shack sock monkeys are unique to the Monkey Shack. Please don’t copy.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Check
Payment
Buyers from the UK: My preference is payment through PayPal since it is fast, easy and secure for both parties but I can also accept cheques from UK buyers.
Buyers from outside the UK: PayPal is the only method of payment which I can accept.

All payments must be cleared prior to shipment.
All payments must be made within 3 days of the item being purchased. If payment isn’t received within this timeframe, the sale will be cancelled and the item relisted. If you would still like to buy the item but there is a problem with getting payment to me, please convo me and I will try to work something out.

PayPal: You can pay through a PayPal account if you have one. If you don’t want to open a PayPal account, you can pay by credit/debit card. Just click on the PayPal link and follow the instructions - you’ll be given the option to pay securely by card.

Cancellations: Please contact me immediately if you wish to cancel an order. Orders cannot be cancelled once the item has shipped. Custom orders cannot be cancelled once work has started on the order.
Shipping
I ship worldwide. Items take approx 5 - 10 working days to arrive once despatched. If you require a tracked service there will be an additional charge - please contact me for the latest price.

Gift wrapping can be arranged at additional cost, please contact me for details.

Buyers located outside the UK/European Union
Please be aware that importing goods from another country can mean that you, as the importer, may be charged Customs Duty and/or other taxes such as Value Added Tax by your national Customs authorities. As the importer you are responsible for paying any such taxes. I accept no responsible for compensating you for any such taxes. Your local tax authorities can advise on any taxes due.
Refunds and Exchanges
If you are not 100% happy with your item or shipping, please contact me immediately so that I can rectify the problem.
Additional policies and FAQs
Monkey Shack Sock Monkeys are collectors’ items for adults and older children above the age of 14. Due to EU regulations regarding toy safety I am regrettably unable to recommend my sock monkeys to children under the age of 14.

I can, however, offer the following assurances:

• Only new socks are used and purchased from reputable suppliers
• Pins are not used in the making of the sock monkeys
• Premium hollow fibre toy and craft filling is used which conforms to BS 5665 and EN 71
• Buttons are usually used for my monkeys’ eyes which makes them unsuitable for children under 3 years old to handle due to small parts presenting a choking hazard. All monkeys can be supplied with embroidered eyes rather than buttons - please contact me or specify when ordering.
• Please note that although strong cotton is used for stitching, and limbs, ears and tails are double stitched for added strength, my Sock Monkeys are not indestructible and will not withstand excessive force.
• My Sock Monkeys may be spot cleaned or hand washed only.

Please feel free to contact me with any other questions or if you would like to discuss a custom made Sock Monkey.