TheMorbidDollhouse's Shop Policies
Welcome to The Morbid Dollhouse, home of all things creepy!
Each art piece is handmade by me, Jade Perez, the artist from www.TheMorbidDollhouse.com.
Payment is due upon purchase.
Payment Method Accepted: Paypal, Credit Cards
Note: US/Canadian money orders are accepted for custom orders.
I ship orders within 2 business days after payment has been received. Packages are shipped from Alberta, Canada. Your order will be shipped to the Etsy address provided when your order was placed.
Dolls are shipped:
- USA - Regular Mail OR Expedited (approx 5-10 business days)
- Canada - Regular Mail OR Expedited (approx 5-7 business days)
- Everywhere Else - International Air (Delivery varies on location)
*Remote areas can take several days longer.
There is no guarantee on these shipping times. Shipping time may take longer depending if Customs holds the package at the border. If you need your order shipped in a rush, please contact me and I can ship with UPS or Canada Post Express. Please note: There will be a price difference. All extra charges by the shipping company are out of my control and must be paid by the customer.
Etsy shipping totals for multiple items may be more than what it actually costs. I will refund any overpriced shipping. If multiple item shipping seems rather high, message me to get a proper quote.
Please double check your shipping address. If the address you provide is incorrect, you will be responsible for all additional costs to re-ship your package.
Sorry but I cannot write "Gift" on the shipping labels.
EU: For EU customers, at times there is a charge on your package when you go to pick up. These charges/fee amounts are out of my control. All extra charges: duties, customs, taxes, tariffs, and other shipping charges placed by your country are your responsibility and must be paid by you the customer. If you are concerned about extra costs, please contact your local post office for more information before placing an order.
Refunds and Exchanges
Refunds/Exchanges are not accepted.
Additional Policies and FAQs
I accept custom orders. If you want a doll remade from my website or if you have your own doll idea, please contact me!
Places to find me on the web:
Last Updated April 11, 2015