TheMustardTree

Hand made jewellery

London, United Kingdom · 1235 Sales

TheMustardTree

Hand made jewellery

London, United Kingdom 1235 Sales On Etsy since 2011

5 out of 5 stars
(364)
Shop owner

Tanya

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Tanya

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Tanya

Reviews

Average item review
5 out of 5 stars
(364)
mariposa915

mariposa915 on Jan 22, 2015

5 out of 5 stars

This was a gift for my bestie. She loved it. Thank you!

Mel T

Mel T on Jan 8, 2015

5 out of 5 stars

Simple and beautiful necklace. Came promptly in a lovely box. Would definitely repurchase!

View all 364 reviews

Shop policies

Last updated on September 12, 2013
Hi there, below is all the important information regarding The Mustard Tree.

If you have any questions please feel free to message me and I will happily answer.

Accepted payment methods

Payment
I prefer payment through Paypal, you can pay with your credit card through Paypal without holding an accout with them, simply select 'pay with creditcard' once you've proceeded to checkout. Once an item has been purchased please make your payment within 4 days, if payment is not recieved I will send you a message as a reminder. Failiure to do so after will result in order being cancelled.
Shipping
Items are usually shipped within 2-3 days of payment being recieved. Packages sent within the UK will be sent via Royal Mail 1st class delivery, please allow 2-4 days for delivery. Packages sent within the EU and internationally will be sent via Royal Mail standard airmail, if you would like to upgrade to 'signed for delivery/tracked' it's an extra £5, please message me you would like to do so. Please allow 1-3 weeks for delivery in the EU and for international orders

All packages come gift wrapped in gift box and tied with ribbon, so perfect if your buying for someone else or if it's just a treat for yourself.

Please note that buyers are responsible for any and or all charges that may be incured through customs and taxes.
Refunds and Exchanges
Before leaving any negative/neutral feedback or opening a case please contact me so that we can discuss a refund or exchange. I will provide a full refund minus p+p costs provided that the item returns in it's original condition and packaging. All items must be recieved within 14 days.
Additional policies and FAQs
Please note that all items are hand made so there may be some variations from what is shown in the original photograph.

If sending to an address other than that provided to Etsy please message me.