ThePapierStudio
Myrtle Beach, South Carolina
Shop policies
Last updated on
January 20, 2018
Welcome! Thanks for stopping by! I take great care in providing you the highest quality product. If there's something you need but don't see, just ask about a custom item!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I want you to be happy with your purchase, and will do all that I can to make shopping The Papier Studio a great experience for you.
All sales are final and non-refundable. When you purchase an item through my shop the price not only covers the actual product but it also covers the time it takes me to make the item. All the items are handmade by me on a made to order basis.
If you are not completely satisfied with your item(s), please contact me immediately and we will find a resolution.
If you do return your item(s), I will not refund shipping costs, so please contact me if you have any issues.
All sales are final and non-refundable. When you purchase an item through my shop the price not only covers the actual product but it also covers the time it takes me to make the item. All the items are handmade by me on a made to order basis.
If you are not completely satisfied with your item(s), please contact me immediately and we will find a resolution.
If you do return your item(s), I will not refund shipping costs, so please contact me if you have any issues.
Payment
Payment is due at time of purchase. I accept all major credit cards via Etsy Direct Checkout.
Orders will only begin processing once the product has been paid in full.
**For my California customers:**
Sales tax is applicable on orders shipped to addresses in the state of California. Shipping charges will not be taxed.
Orders will only begin processing once the product has been paid in full.
**For my California customers:**
Sales tax is applicable on orders shipped to addresses in the state of California. Shipping charges will not be taxed.
Shipping
All orders are shipped via USPS first class mail under 13 ounces and USPS Priority mail if over 1lb unless other arrangements have been made before hand. Once your order has been marked shipped you will receive an ETSY email confirmation containing your tracking number or you can track under the "My Purchases" tab. Orders typically arrive at their destinations within 3-5 business days after shipping.
With each purchase there is an estimated shipping date. Please keep in mind that this is JUST an estimate and may sometimes take longer. It is a big help if you include in the notes to seller if you need it by a specific date or if you contact me ahead of time to discuss time lines.
Unless otherwise specified, orders are shipped to the address listed on your Etsy receipt. Please make sure the address is updated and correct as I am not responsible for items that have been shipped to the wrong address. If you would like your package shipped to an alternate address, please notify me prior to the stated shipping date through Etsy conversations only.
**I cannot guarantee USPS delivery dates.
With each purchase there is an estimated shipping date. Please keep in mind that this is JUST an estimate and may sometimes take longer. It is a big help if you include in the notes to seller if you need it by a specific date or if you contact me ahead of time to discuss time lines.
Unless otherwise specified, orders are shipped to the address listed on your Etsy receipt. Please make sure the address is updated and correct as I am not responsible for items that have been shipped to the wrong address. If you would like your package shipped to an alternate address, please notify me prior to the stated shipping date through Etsy conversations only.
**I cannot guarantee USPS delivery dates.
Additional policies and FAQs
My paper rosettes come fully assembled and ready to hang. I recommend blue painters tape or 3M Command adhesive strips to attach them to a wall without damage. If you want to hang them in a string, you will need to punch a small hole and attach ribbon or fishing line (I do not do this). If you have further questions, please message me and I will be glad to help.
Custom orders are available. I LOVE THEM!!! If you wish for me to create a custom look, send me a CONVO!
The cost of each custom banner or backdrop order will vary. Please do not purchase a listing before discussing your customizations with me first. Custom orders are subject to a customization fee to offset the cost of my purchaes of specialty papers that I normally do not carry in stock. This fee can vary from $10-20 per set of an order.
Colors vary from one computer screen to another and are not the best way to decide. The only way to be 100% certain of a color is to request a sample. I will gladly provide samples at no extra charge if they are requested.
Custom orders are available. I LOVE THEM!!! If you wish for me to create a custom look, send me a CONVO!
The cost of each custom banner or backdrop order will vary. Please do not purchase a listing before discussing your customizations with me first. Custom orders are subject to a customization fee to offset the cost of my purchaes of specialty papers that I normally do not carry in stock. This fee can vary from $10-20 per set of an order.
Colors vary from one computer screen to another and are not the best way to decide. The only way to be 100% certain of a color is to request a sample. I will gladly provide samples at no extra charge if they are requested.