ThePartyOrchard is taking a short break
Note from shop owner
Erin on Jan 1, 20181 out of 5 stars
In October I began discussing a custom banner for my son’s 2nd birthday party which was at the end of December. Amanda was made aware of the party date in my initial email in October. Amanda had the final banner design available for purchase 11/8/17, I purchased it 11/9/17. After I purchased it I never heard back from Amanda despite multiple attempts trying to contact her from 12/8/17-12/26/17. I was a repeating customer she did my son’s 1st birthday banner but I WILL NEVER buy from her again!!!! In my 12/26/17 email to her I asked for a refund if she was not going to be able to deliver the banner I ordered and of course I heard nothing from her nor did I receive my refund. I had to open a case with ETSY in order to obtain my refund. BUYER BEWARE!! There are many other banner makers on ETSY that I would choose over Amanda!!!
Jena on Aug 1, 20175 out of 5 stars
Thank you so much! Exactly as promised and hoped. I love it!
gpdangelo on Jul 19, 20175 out of 5 stars
LOVE IT! A beautiful addition to our outdoor birthday party! Thanks for accommodating the rush!
Jaime on May 2, 20175 out of 5 stars
Just as described! Arrived in plenty of time before the party. High quality material-I love it!
Julie on Apr 27, 20171 out of 5 stars
Note to other potential buyers - this shop does not ship within 3-5 business days of ordering as stated. I had not heard anything from them after 12 days of ordering the product and contacted them. They had not even started making the product and told me that I should have told them when I needed it. Their shop site is very confusing as to when to expect product as it states shipments will occur within 3-5 days but that is not the case as I found out. I asked them to change it for the benefit of others, but I have not received a response so I thought I would note. It is very disappointing to me since I had planned on receiving the banner for my daughter's birthday party this weekend and we are now without.
Amanda responded on Apr 27, 2017
Buyers please please note all orders are prioritized by need by date in order to ensure everyone recieves their banner in time for their event. We are unable to gaurentee delivery by the event date if we don't know what that date is. This is noted in our shop banner, in our shipping policy, and an automatic email is sent to every customer after an order is placed explaining this as well as requesting a need by date. This customer did not respond to our email requesting a need by date. Instead they messaged us 3 days before their event. Since we could not rush the order on late notice, we cancelled the order and fully refunded the payment. Please note a prompt response was absolutely sent to this customer. Please please respond to our first email request for a need by date to ensure delivery prior to your event.
Meaghan on Apr 18, 20171 out of 5 stars
Ordered an item over two weeks ago. I was contacted by Etsy to see if I liked my order, it still hadn't been shipped so I chose the option of contacting the seller. I waited 4 days and did not get a response until I opened a dispute with Etsy. Now my order has been cancelled even though it was supposedly going to be shipped on Monday. All I needed was a response which never happened and now it is too late to order from someone else for my event. Terrible experience with this seller.
bkp229 on Apr 5, 20175 out of 5 stars
I bought this for my son's highchair / 1st birthday party. After his party I plan on using it on his teepee. This banner is fantastic! I love it so much. This will last for a long time. Excellent excellent quality.
Where a love for celebrating and creating meld into fabulous pennant banners for all occasions.
I love to host a good party and create party décor - especially custom banners and buntings. As an environmentally conscience mother of 4, I strive to offer high quality, re-useable products at a fair price. I love what I do and you will too!
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