PhinaHandmade

Heirloom style dolls. Create. Imagine. Play.

Seattle, Washington On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

PhinaHandmade

Heirloom style dolls. Create. Imagine. Play.

Seattle, Washington | 202 Sales

Announcement    Each doll is handmade, has reinforced stitching, and is perfect for your little one. As every doll and lovey are made by hand during evenings and naptime custom orders are limited. Custom requests are currently scheduled 2 months out.

Announcement

Last updated on May 5, 2020

Each doll is handmade, has reinforced stitching, and is perfect for your little one. As every doll and lovey are made by hand during evenings and naptime custom orders are limited. Custom requests are currently scheduled 2 months out.

Items

 

All Items

Chelsie Penn

Contact shop owner

Chelsie Penn

Reviews

Average item review
5 out of 5 stars
(73)
See reviews that mention:
quality 19 shipping 9 customer service 13

About PhinaHandmade

Sales 202
On Etsy since 2011

Crafting through chaos.

Years ago I had the bright idea that I was going to 'craft my way through college'. Now, as a new mother of triplets, all I can hope to accomplish is to craft my way through the chaos that is life.

Shop members

  • Chelsie Penn

    Owner

    Prolific crafter. Project Junkie. Eyeglass extraordinaire.

Production partners

  • MadebyEmilyM

    Renton, WA

    Valentines matching doll and me sets are a collaboration with Made by Emily M. Emily makes the matching joggers to go with the doll clothes. https://www.etsy.com/shop/MadeByEmilyM

Shop policies

Last updated on May 29, 2018
Each doll is hand crafted by yours truly, in a loving and smoke/pet-free environment. I am constantly brainstorming and searching for new items to create, so keep your feelers out for new treasures yet to come. I love the challenge of custom pieces, just let me know what it is that would make your little heart melt. Availability is limited, please message me with inquiries.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Although I have the utmost confidence that you will absolutely love your purchase, I will accept returns under some circumstances if communication is established within a reasonable period of time (7-10 days upon receipt of item). If the order arrives damaged, I must be notified within 7 days of receipt and we can discuss what steps should come next. The buyer will be responsible for all shipping costs.

Feedback is the only way people can learn and grow. Please let me know how your experience was, if there are improvements that should be made, I will do my best to right the situation.

All items are hand made and may have some slight imperfections which should be viewed as 'added character and personality'. If you have any questions regarding anything, please contact me before buying.
Payment
Preferred payment is through PayPal, if for some reason that is a problem shoot me a message and I'm sure we can work something out.

Each item takes about 5 days to manufacture and 3-5 business days to ship, please keep this in mind when placing an order. If an item is needed in less than 10 days of placing the order, please send me a message so we can coordinate a time frame.

Notification is required within 24 hours of purchase to cancel an order.
Shipping
Items are manufactured and shipped 4-5 days after payment is received. All sales within the U.S. are sent US Priority Mail with Delivery Confirmation Numbers. US Priority Mail generally takes 3-5 business days for delivery. Upgrades and insurance available upon request and payment.

International orders are sent First Class and will take anywhere from one week to one month to reach their destination. Shipment tracking will be provided when available. Some international shipments may be charged customs fees for which I am not responsible.

Unfortunately, I cannot be held liable for damaged, lost, or stolen shipments.

If an item is needed in less than 10 days of placing the order extra fees will be charged for expedited shipping.
Additional policies and FAQs
Again, custom orders are more than welcome, availability is limited, please message me for more information.

The Phina Project was born 6 years ago with the purpose to help 'craft my way through college'. The 'Project's purpose evolved to spreading as many dolls and as much love as possible. For every doll purchased, one was donated to women's shelters to comfort children who were in need of comforting. Now, the goal is simply to craft through the chaos as I navigate my new life with triplets.
Please follow us on Instagram @phinahandmade, or visit thephinaproject.blogspot.com and 'like' me on facebook!