
Announcement
As all our items are handcrafted to order, we kindly ask for up to 10 business days before orders ship.
Our shop relies on supplies and materials from outside vendors which may come from states with stricter guidelines or stay-at-home orders. This may slightly delay orders past our estimated shipping time-frame. Suppliers may not fabric in as scheduled which can also push the estimated ship date. We will continue to ship orders as soon as possible and keep customers up to date (when possible) on any unexpected delays. We strive to adhere to CDC guidelines and measures to keep our employees and customers as healthy and safe as possible. Thank you for your patience and understanding during this trying time and thank you for supporting our small business.
Items
Featured items
All Items
Reviews
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NICHOLAS on May 21, 2023
4 out of 5 starsIt’s not as expensive feeling as I had hoped. It’s printed and not woven pattern
Pillow responded on May 21, 2023
We are sorry to hear that you have expected a woven pillow cover, when our description clearly stated "a short pile cotton velvet leopard print with black spots on an amber, burnished gold background".
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Jodie on May 20, 2023
5 out of 5 starsLove the pillows. Great qualtiy. I would but from this shop again.
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J on Jun 2, 2023
5 out of 5 starsBeautiful pillow case. Color looks exactly like the Pic. ❤️ Love the texture and softness.
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Jill on Jun 1, 2023
5 out of 5 starsColor and fabric are both beautiful! I am very happy and they look wonderful on my chairs 😊
About ThePillowCoverStore
The Pillow Cover Store
Shop members
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Pillow Cover
Owner
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Kevin
Tech Support / IT
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Dani
Assistant
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How long will it take to get my order?
All our items are hand created to order. We ask for 5-10 business days to complete your order before we ship it (depending on time of year - special order fabrics can take longer). Orders in the Continental United States average 3-9 business days in transit. Overseas deliveries can take anywhere from 5-20 business days in transit depending on the service selected and your location. Delivery details will be provided in your confirmation email & tracking info will be provided once the order ships.
Occasionally we need to ship items in separate items are separate or multiple packages. These items tend to get separated during the sorting process or for ease of delivery. Please allow 1-2 business days between packages
Do you offer expedited shipping?
YES! We do offer expedited shipping. Expedited options are listed separately in our ship. If you would like a different shipping method, please feel free to contact us before ordering.
Can I return/exchange my item?
Due to the nature of our business and the products sold, we do not accept returns. If you are sent an incorrect pattern, color, or size, please contact us with in 3 business days of receiving the product(s) and we will happily exchange or replace the item.
All items (incorrect items only) must be returned in the original packaging, in the original condition. This means free of all pet hair, odors, and stains. We will not ship the replacement until we receive the original product back in this condition. Failure to comply with these terms will result in a final sale and no refund.
How do you measure a pillow cover?
The most accurate way to measure a pillow cover is to get the seam to seam measurement, which is the same measurement we use. To get this measurement, simply remove your existing pillow cover (if removable)and turn the cover inside out and measure from seam to seam.
Measurements taken from the outside of the pillow cover are considered "finished sizes" which we do not use.
What size are the pillow in your photo?
Our indoor pillow photos use a 2x20" cover with our 22" down insert. Our outdoor pillow photos use a 19x19" cover with our 20" polyester insert. We recommend similar sizing suggestions if using your own insert. To replicate the "chopped" look, we strongly suggest using down pillow inserts, as not all down alternative or polyester inserts are able to "hold the chop". Unfortunately, we cannot guarantee fit if you chose to use another brand of insert. Actual items may vary from image shown as pattern placement may vary due to size and other factors.
Will My Stripes Match Up / Why does mine look different than the photo
While we do our best to match patterns on the sides, some fabrics make this difficult. Woven are especially hard as most are hand guided on the loom and carry natural variations. All or printed fabrics are cut "as the fabric falls". This means that pattern placement will vary compared to our listing photos and MAY vary in an order with more than (1) item. We do accept requests for custom fabric placements. Please contact us for details about this service BEFORE purchasing. Solid coordinating color backing may also be available upon request.
Will I get dye transfer?
Our items use first quality fabrics straight from the designer. While dye transfer/interaction is rare we do recommend you test in an inconspicuous area before displaying the items. We do offer fabric samples that will also aid in this process.
How do I clean my items?
Most of our indoor pillow covers are professional dry clean only due to the materials, coatings and dyes used.