ThePincushionStore

The Pincushion Store/ Handcrafted Heirlooms on Etsy

Lowell, Massachusetts · 1428 Sales

ThePincushionStore

The Pincushion Store/ Handcrafted Heirlooms on Etsy

Lowell, Massachusetts 1428 Sales On Etsy since 2011

4 out of 5 stars
(240)

Announcement   thanks so much for visiting and supporting my small handmade business...charlene

single items are about 4 weeks and multiple items 6-7 weeks.

Announcement

Last updated on May 4, 2017

thanks so much for visiting and supporting my small handmade business...charlene

single items are about 4 weeks and multiple items 6-7 weeks.

pincushion store

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pincushion store

blue grey shark baby blanket
blue grey shark baby blanket
$57.00
Baby Bedding Crib Nursery Sheets Cactus
Baby Bedding Crib Nursery Sheets Cactus
$27.00
Boy's Milestone, Monthly, Baby Blanket, Blue
Boy's Milestone, Monthly, Baby Blanket, Blue
$57.00
Girl's Milestone, Monthly, Baby Blanket, Pink
Girl's Milestone, Monthly, Baby Blanket, Pink
$57.00
View all 490 items

Reviews

Average item review
4 out of 5 stars
(240)
Marisa Pryor

Marisa Pryor on Aug 5, 2017

2 out of 5 stars

The bedding took about a month longer to arrive than promised, and the wrong product was delivered. We requested large arrows for the sheet and comforter, and it was made with the small arrows. The quality of the fabric is very stiff and scratchy as well.

pincushion

pincushion responded on Aug 18, 2017

i'm sorry the size of the arrows did not meet the expectation for the customer, also, this is the same fabric i have been using for years and have not had reports of it being scratchy. multiple item orders were for 7-8 at the time of this order which would have put it in the specified time frame. i did reach out to the customer to see if she wanted to change something but she has not responded.

Trina Gooch

Trina Gooch on Jul 29, 2017

3 out of 5 stars

Charlene customized this order for me. It was a little more than I wanted to spend but I loved the pattern & colors. I ordered it in plenty of time to be here for my shower so I could use it as part of the decorations. Unfortunately, I was shipped the wrong item entirely and was not able to display this at my shower. It took quite a bit of back and forth and some delayed responses from the seller to get this straightened out. I ended up having to ship the incorrect item back (which she included a credit to cover that) and wait longer for mine to arrive. I asked the seller if she would do anything for the inconvenience and she said she would throw in some burp clothes. I was hoping for a monetary credit and she obliged. Once it arrived, it was great! Very thin piece of material and the stitching is nicely done.

pincushion

pincushion responded on Jul 29, 2017

this was an honest mistake where the wrong package was sent, a new item was sent along with postage for the return, a partial refund and a set of burp cloths gift for the inconvenience. the new item was made and mailed the same day as the new fabric arrived. unfortunately mistakes are made every once in a while but i feel she was very well compensated for the error.

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