cmartinez43221 on Nov 16, 20214 out of 5 stars
Still do not have delivery of playhouse. I want to cancel and get a refund. Very disappointed
lgiger78 on Dec 26, 20213 out of 5 stars
The finished product is really cute and I’m happy with it. However, we had a contractor put it together and it’s a good thing we did. He had to make lots of adjustments because of things not going together right and very poor instructions. Customer service was excellent however and the seller got back to me within an hour to try to solve the problems. The quality of the wood was a disappointment and it had not been pretreated. Hopefully with a couple of coats of paint and maybe primer we can keep it around for as long as my granddaughter uses it.
Christy on Feb 9, 20214 out of 5 stars
Fantastic Playhouse. Very well built kit. A team of two put it together in one day.
The instructions are not very detailed (5 steps total). It would have been great to have more detailed instructions. Our daughter will love this playhouse for years to come. Thanks!
Christie on Aug 14, 20204 out of 5 stars
This is a super cute playhouse and the wood quality is great. I took off a star for the following reasons. One of the shutters came with the shutters facing up instead of down like all the other shutters so it just looks odd. You can’t flip it because the hinges are on the left side. Also - the item took much longer to arrive than anticipated but I didn’t take a star off for that because of the current shipping delays with the pandemic. Overall, the playhouse is cute but super bummed about the shutter.
Michelle on Oct 13, 20215 out of 5 stars
We absolutely loved this playhouse. It was everything we hoped for. Communication was excellent with the seller! You will love the quality and the customer service.
starscreen90 on Jun 23, 20215 out of 5 stars
Took awhile to received it. emailed and was told it should be on its way a few weeks after. The wait was worth it. My husband said some of the pieces were missing or off in size but overall fun and cute
Les on Jun 17, 20211 out of 5 stars
Ordered may 12, hasn’t shipped yet. I will revise review if and when it’s ever delivered. Contact with them has given me a different delivery date every time, none have come true.
Amber on May 25, 20215 out of 5 stars
Our three girls (ages 3, 5, 7) really love their new playhouse!! My husband and nephew put this together, although the instructions were not as detailed as they would have liked they were able to put this together in two days. Leveling the ground did take quite a bit of that time. We plan to paint this to be a replica of our own house in the next few weeks. Thanks for a great little cottage.
K on May 21, 20211 out of 5 stars
Horrible communication. I would not recommend
The Canadian Playhouse Factory responded on Jun 1, 2021
You did not receive a playhouse from us. This review is spam.
Spiezio33 on Apr 9, 20211 out of 5 stars
Awful directions. Awful. Can I repeat awful one more time? Porch came damaged. He shipped one piece but we can’t get off that one piece without damaging the rest of the product. The header for the door was too short. He told us “ it was not rocket science” in a response to us. We explained people buy KITS because they don’t have the time or tools to make their own. We ended up rigging the door because the header still didn’t work right, but according to this seller that is our fault and we clearly are not smart enough to put this product together. As almost every review has stated the directions are a joke.
When we walk on the flooring it bends. I weight 135 pounds. The ladder has broken several times. My son is 65 pounds. The quality is poor and if you are taking the time to read this please look elsewhere.
Accepted payment methods