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Announcement   The Plucky Reserve ( pluckyknitter.com/shop ) also has some great offerings available and we would love to see you over there too!

Fondly,
Sarah

Announcement

Last updated on Jun 18, 2018

The Plucky Reserve ( pluckyknitter.com/shop ) also has some great offerings available and we would love to see you over there too!

Fondly,
Sarah

Sarah Dimond

Contact shop owner

Sarah Dimond

Response time: within 24 hours

Reviews

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Shop policies

Last updated on December 16, 2014
Thank you so much for your visit to our shop & your interest in our yarn! Please visit us at http://www.thepluckyknitter.com/about/ to read more about Plucky! If you have any questions or concerns whatsoever, please do not hesitate to contact us. That is what we are here for and we are so happy to help. Please, do not worry - we will make sure you receive your yarn!

All Inquiries:
-Please direct all customer service inquiries pluckycustomerservice [!at] gmail.com where we will respond to your inquiry within 24 to 48 hours. If you are corresponding regarding an order, please be sure to include a copy of your PayPal receipt for the particular order in question or subscription number if it is regarding Plucky Classics.

-Due to heavy volume of incoming messages via various avenues, we cannot guarantee this turn-around time for messages sent to any other Plucky related email account, Etsy, blog, or Ravelry.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please review our FAQ and Guidelines which address sale, return, and refund questions at our website at http://www.thepluckyknitter.com/faqs/ and http://www.thepluckyknitter.com/guidelines/, respectively.
Payment
Please review our FAQ and Guidelines which address payment questions, at our website at http://www.thepluckyknitter.com/faqs/ and http://www.thepluckyknitter.com/guidelines/, respectively.
Shipping
Please review our FAQ and Guidelines which address shipping questions, at our website at http://www.thepluckyknitter.com/faqs/ and http://www.thepluckyknitter.com/guidelines/, respectively.
Additional policies and FAQs
Again, all questions or customer service inquiries should be directed to pluckycustomerservice [!at] gmail.com where we can give your correspondence the attention you deserve!