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Anonymous on Feb 19, 2013

5 out of 5 stars

I had ordered a sugar and cream set which arrived broken. The Porcelain Owl was courteous and quick to respond with a refund. Although that was unfortunate, I would purchase from The Porcelain Owl again. Accidents happen and the problem was resolved.

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Shop policies

Last updated on October 16, 2011
Welcome to The Porcelain Owl! Customer service is very important to me. I want shopping at The Porcelain Owl to be an enjoyable experience and a chance for us to share our interest in vintage items. Please contact me with any questions or concerns.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
I accept payments via Pay Pal.
I do my best to estimate shipping costs using a mail scale. If the actual shipping cost is less than the amount you are charged for shipping by more than $1 then I will reimburse the difference.
Refunds and Exchanges
I want all customers to be satisfied. I am open to returning items that are damaged or not as described within 45 days of purchase.