ThePotOfGold

The Pot Of Gold... Handmade by Kitty

Galway, Ireland · 361 Sales

ThePotOfGold

The Pot Of Gold... Handmade by Kitty

Galway, Ireland 361 Sales On Etsy since 2013

5 out of 5 stars
(112)

Shop owner

Kitty R

Contact

Announcement   Thank-you for visiting my Etsy shop, I love to make things and would be happy to customise something just for you. Free surprise gift with every order + Free gift wrapping. Shipping is combined, you should only ever pay €4.50 for your shipping in my shop no matter how big your order. If you are purchasing a gift for someone else it is no problem for me to send it directly to their address, let me know their name and the occasion and for no extra charge I will include a colourful, hand drawn card for them from you.

Announcement

Last updated on Oct 31, 2017

Thank-you for visiting my Etsy shop, I love to make things and would be happy to customise something just for you. Free surprise gift with every order + Free gift wrapping. Shipping is combined, you should only ever pay €4.50 for your shipping in my shop no matter how big your order. If you are purchasing a gift for someone else it is no problem for me to send it directly to their address, let me know their name and the occasion and for no extra charge I will include a colourful, hand drawn card for them from you.

Kitty R

Contact shop owner

Kitty R

View all 143 items

Reviews

Average item review
5 out of 5 stars
(112)
View all 112 reviews

About

Shop policies

Last updated on April 10, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
If you are not 100% satisfied with your purchase for any reason I will give you a refund or replacement - you may choose.

Please post the item(s) and the free gift(s) included back to me using the return address provided. Once I have received these I will refund you or if you prefer I can send you a replacement. Please note that I cannot refund you the price of shipping unless in the unlikely event the item was faulty in some way.

More information

Last updated on Nov 18, 2017
Frequently asked questions

Can the shipping be combined?

Yes, the shipping should only ever cost you €4.50 worldwide, no matter how many items are in your order. Unless it is an unusually large item (such as my wreaths, which are a little bit extra as Irish post is calculated by size and weight).

My shipping is not combining, what should I do?

Oh dear, lately this has been happening for some listings. Please message me and I will make you a custom order with the shipping combined.

Can you make me something that is not listed in your shop?

Probably yes, please message me for a custom order. Always happy to make something special.

How long will my item take to arrive?

For made to order items I will need some days to make your item. (Weeks if it is a big order). From the day that it is shipped, your item should take 5-7 working days to arrive within Europe or to the U.S.A / Canada. Please allow a few extra days for items shipped to Austrailia.

What will my free gift be?

With every parcel sent out I include a free surprise gift. The gift will be something small, handmade by me, usually something to go with the theme of items(s) you have purchased. It will be a surprise unless specifically stated in the product listing what it will be. I hope you will like your gift.

Safety

Most of the items in my shop are needle felted with Merino wool. Some other items have miniature glass bottles or other small parts. They are intended for decorative purposes or for gentle, supervised play. Even though they are firmly needle felted the fibres may still come loose. For safety reasons, these items are NOT to be given to very small children who still put things in their mouths.

Care instructions

If your item becomes a little bit fuzzy, simply trim any stray fibres instead of them pulling out.

Clean hands are always a good idea when handling your item. If your item has become a bit dusty, just lightly brush it. Do not attempt to fully wash your item as the submersion in water may make the fibres shrink. You could spot wash with a hardly damp cloth, however.

Keep away from pets (they love the taste of wool). If ever your pet does get your item, don't worry, I can probably repair it. Please post it back to me and for a small fee, I will fix it right up.

Sizing details

If I have neglected to add the dimensions of an item in its product description (forgetful me), please message me and I will get back to you asap with the measurements. For made to order items, it is usually possible for me to alter the sizing slightly if required.

Can needle felted items be used for patios/ outdoors?

Yes, a little rain will not damage your item. The natural fibres of the wool may fuse together a bit tighter when wet (effectively felting it). This would not change the look of the item just the 'fluffiness factor'. Perfectly fine for partially covered porches/ doorways, however, I would not recommend leaving your item outside in very heavy downpours.

Care instructions

Items may get slightly misshapen during transit. When your item arrives in the post it may be necessary for you to re-shape it slightly. For example: angel wings may need to be tufted upwards. Just use your fingers to do this.