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Shop policies

Last updated on February 3, 2011
Thanks for stopping by The Pretty Pearl! I hope you love what you see!

Accepted payment methods

Returns and exchanges
Due to its customized nature, personalized hangers can not be refunded or exchanged. If there is a mistake on my end, I will replace your hanger free of charge.
Paypal is the only accepted form of payment. If your payment is not received within 24 hours from the time of purchase, you will be contacted and your order may be cancelled.
All of my shipping is done via USPS Priority Mail. Shipping will take place within 10-14 business days of cleared payment. Contact me if you would like to upgrade your shipping method. All shipments are sent to your PayPal address.

Should a package be lost or damaged due to shipping, it will be the responsibility of the buyer to contact USPS to work out the issue. I will be of as much assistance as possible should an incident occur.

US shipping charges for orders with multiple hangers:
1-3 - $6.95
4-6 - $9.95
7-9 - $12.95
10+ - contact me for quote.

Note to International Customers:
*Please contact me for a custom shipping quote before placing your order.
*Your order may be subject to import duties and to various International and provincial taxes. In addition, your order may be subject to customs broker fees that are incurred when your order clears customs. These charges are not within The Pretty Pearl's control and we cannot accurately estimate the amount of these charges. For better guidance on your expected customs and tax liabilities, please contact your customs and tax authorities.
Additional policies and FAQs
Please note that hangers may have minor imperfections, just as any wooden hanger might : )