TheQueensQuill

The Queen's Quill

Bountiful, Utah · 1 Sale

TheQueensQuill

The Queen's Quill

Bountiful, Utah 1 Sale On Etsy since 2010

Announcement   The Queen's Quill is on hiatus for the time being, but we'll be back shortly!

Announcement

Last updated on Nov 9, 2015

The Queen's Quill is on hiatus for the time being, but we'll be back shortly!

Ashley Merrill

Contact shop owner

Ashley Merrill

About

Turning disability into ability, and hobbies into a means of income.

I have a degenerative bone disease in my spine, and have had 4 spinal surgeries thus far. Because of this, I am no longer able to work at traditional jobs. Needing some sort of income, I decided to turn my talents and hobbies for artwork, crafts, jewelry making, etc. into a means of income!

Shop members

  • Ashley Merrill

    Owner, Maker, Designer, Curator, Photographer, Shipping, Etc.

    Greetings, everyone! My name is Ashley, I'm 31 years old, and I live in the beautiful mountains of Bountiful, Utah. I am an artist, crafter, and jewelry maker. If you can think it up, I can make it! They don't call me "Martha" for nothing!

Shop policies

Last updated on October 23, 2013
Greetings!

My name is Ashley. I am the creator and proprietor of The Queen's Quill, and I'm here to serve you! I'm an artist, crafter, and jewelry maker from the beautiful mountains of Bountiful, Utah! I am a life-long artist and crafter, and since becoming disabled, have turned my hobbies into a way to make an income.

NOTE: THE QUEEN'S QUILL IS CURRENTLY UNDER CONSTRUCTION, AND COMING SOON! STAY TUNED!

The Queen's Quill is my shop that sells mainly jewelry (handmade by myself), artwork (in various mediums, all done by me), crafts (also handmade by myself), and various art, crafting, and jewelry making supplies, as well as vintage items!

If you have and questions, suggestions, or comments, please feel free to contact me!

Kindest Regards,
Ashley (QueenQuill)
The Queen's Quill

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
REFUNDS, RETURNS, and EXCHANGES:

* When items are shipped, the greatest care is taken to pack items to assure that they do not break during shipping. However, accidents do happen. If an item arrives broken or in unsatisfactory condition, please contact the seller immediately. If an item arrives damaged, please contact seller immediately, along with a picture of the item, if possible. At that time, we can discuss state of the item, and decide then what actions should be taken.

- If it is decided that an item is to be replaced, you can choose one of the following options:

- If item is not a unique piece, it can be replaced with the same item.
- If item is a unique piece, money may be refunded to buyer by the same means as the item was purchased.
- If the item is a unique piece, you may also choose another item from my shop of equal value.

* If you are not satisfied with the purchased items, please send me a conversation within seven (7) days. Refunds or replacements may be issued depending on the situation, less the cost of shipping. Refunds or exchanges will be provided when the seller receives the item unworn, and in the original condition it was sent inl
Payment
PAYMENT

* The Queen's Quill accepts the following forms of payment:

- PAYPAL: PayPal is the fastest, and most convenient (for buyer and seller) form of payment. You can use this method to pay with a credit or debit card. You do not have to sign up for a PayPal account to do so.

You do not need a PayPal Account to pay for your items through PayPal!

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

NOTE: PayPal is the preferred method of payment!


- CASHIERS CHECK: A cashier's check (cashier's check, banker's check, bank check, official check, demand draft, teller's check, banker's draft or treasurer's check) is a check guaranteed by a bank, drawn on the bank's own funds and signed by a cashier.

Cashier's checks are treated as guaranteed funds because the bank, rather than the purchaser, is responsible for paying the amount

When a customer asks a bank for a cashier's check, the bank debits the amount from the customer's account immediately, and then the bank assumes the responsibility for covering the cashier's check. This is in contrast with a personal check, where the bank does not debit the amount from the customer's account until the check is deposited or cashed by the recipient.

Cashier's checks deposited into a bank account are usually cleared the next day. It is the customer's right to request "next-day availability" when depositing a cashier's check in person.

NOTE: Cashier's checks will be held at least one week before items are shipped. The owner of The Queen's Quill reserves the right to hold the check longer if needed. Thank you for your patience.


- MONEY ORDER: A money order is a payment order for a pre-specified amount of money. Because it is required that the funds be prepaid for the amount shown on it, it is a more trusted method of payment than a check.

In the United States, money orders are typically sold by third parties such as the United States Postal Service, grocery stores, and convenience stores. Some financial service companies such as banks and credit unions may not charge for money orders to their clients. The U.S. Postal Service issues money orders for a small charge at any location.

NOTE: The owner of The Queen's Quill reserves the right to hold the money order until funds clear, or longer if needed. Thank you for your patience. Postal Money Orders (PMOs) are the most trusted, and will be deposited immediately, and items paid for will then be shipped.

PLEASE NOTE: REGARDLESS OF FORM OF PAYMENT, ITEM(S) WILL NOT BE SHIPPED UNTIL PAYMENT HAS CLEARED. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.

-The Queen's Quill
Shipping
SHIPPING:

* The Queen's Quill only ships to locations within the United States of America. Shipping cost will be actual shipping cost from Bountiful, Utah 84010 USA, to your location. Please note that any custom fees, taxes, or duties are the sole responsibility of the buyer.

* within 2-4 business days to the address that you have listed with Etsy. I ship out items Monday through Friday.

* Insurance is required on all shipments. Insurance ranges in prices depending on carrier, but ranges around $1.00 USD.

* Tracking is available at actual cost, upon request by the buyer. If you would like tracking to your order, please note so to seller upon purchase.

* Shipments are packaged securely, but accidents do happen. If an item arrives damaged, please notify the seller immediately.

* Shipments will be shipped by seller's carrier of choice, unless otherwise requested by buyer. If you would like a specific carrier, please note so to the seller upon purchase.

* If an order does not arrive, please don't open a case. Contact me, and we will solve the issue ammicably!

* IMPORTANT: The seller is not responsible for wrong addresses, as written by the buyer. Please check your address on Etsy before any purchase! Thanks!
Additional policies and FAQs
CUSTOM ORDERS:

* Custom orders are welcome! Depending on the item to be made, the item may take various amounts of time to create, but will usually be completed within 7-10 days. A time estimate will immediately be communicated to the customer. Rush orders are available for extra cost.

- A custom sketch of your custom piece is available for $5 for your approval of the piece if you wish. Upon receiving your custom sketch, and after your approval, the item will begin to be made. Depending on the item requested, and detail involved will all account for the time it takes to create the custom item. A time estimate will be given to the buyer once the request for the custom piece is received.


JEWELRY REPAIR: Jewelry repair (regardless of the piece was created by myself or others), is available. Please contact the seller with information regarding the jewelry to be repaired, along with a picture(s) of the piece, if possible. A cost and time estimate will then be given to the buyer, who can then decide whether to go through with the jewelry repair or not.