TheQuietGroveDesigns

Beautifully Designed, Affordably Priced

45 Sales On Etsy since 2015

0 out of 5 stars (5)

TheQuietGroveDesigns

Beautifully Designed, Affordably Priced

45 Sales

TheQuietGroveDesigns is taking a short break

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Note from shop owner I am temporarily stepping away from my etsy shop. For updates and free printables, you can go to my blog thequietgrove.com

Note from shop owner

Last updated on May 23, 2017

I am temporarily stepping away from my etsy shop. For updates and free printables, you can go to my blog thequietgrove.com

Julia Groves

Contact shop owner

Julia Groves

Shop policies

Last updated on December 6, 2015

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the natural of the material (digital), sorry we are unable to give any refund or exchanges. Thank you for your understanding.

**Please make sure you look over the design well. It is the customers responsibility to make sure all information is correct. If changes need to be made after approval of the design, there will be additional charges.
Payment
My preferred method of payment is through PayPal or Direct Checkout. Due to the electronic nature of the items, I do not accept cash or checks sent by mail.

*Please note that e-checks through Pay Pay take 3-5 business days to process* Proofs will not be sent until payment has cleared.
Shipping
NO PAPER GOODS OR PHYSICAL ITEMS WILL BE SHIPPED

▶ INSTANT DOWNLOAD
Printable files will be available to download once payment is confirmed.
After purchased, download link will be sent to your Etsy REGISTERED EMAIL within a few minutes; follow the instructions and download the files to your hard drive.
In addition, digital files may also be accessed from within your Etsy account. After log in, go to "Your Account" > "Purchases & Reviews" > click "Download Files"

If for some reason you do not see your order, please check your SPAM, TRASH and ALL MAIL folders.

If you do not see your order in there, please email me directly at TheQuietGroveD [!at] gmail.com

▶ CUSTOM ORDERS
Kindly note that production time is co-dependent upon client responding to emails and Etsy convos in a timely manner. Any delay in communication with customer will result in delay of proof(s) being sent. Your FIRST proof will be ready within 48hrs. Proofs will be emailed to your Etsy registered email or your assigned email. An Etsy message will be sent after the proof is emailed. (not including weekends and holidays) after payment AND information is received.

If you have a rush order that needs to be done on a Saturday please convo or email me first to make sure I can accommodate you.

Location: Eagle Mountain, Utah
Email: TheQuietGroveD [!at] gmail.com

All samples, proofs and designs provided to the client remain the intellectual property of The Quiet Grove Designs. Unless the client has purchased exclusive rights to a custom order, The Quiet Grove Designs reserves the right to use samples of the work created for resell, distribution, publications, exhibition, competition and other promotional purposes (such as social media and website) once the project has been made public.
Additional policies and FAQs
FAQ's:
1.- Why do the colors look different on my computer screen then when printed?

A- Please note that colors vary on different computer screens and different printers and that I have no control over color variations. If you are going to print at home make sure you set your printer to print at the highest quality for the best results. Paper type and printer settings can affect color output and may need to be adjusted.

2- What are your Business Hours?

A- My SHOP HOURS: UTAH Time (MST)
10:00a.m.-4:00p.m. Monday - Friday
Saturday - Rush Orders ONLY
Sunday - Closed
However I am a WAHM (Work at Home Mom) with 3 children. This means that I have to work around my children and their schedules. I do my best to respond to etsy convos & emails throughout each day. .


3- How many invitations are included in the price?

A- Each listing is for a DIGITAL FILE only. The price includes the design, my time to input your information and pictures as well as time to make any desired changes, and hi res files in JPEG and PDF for you to print wherever you wish. I do not offer printing services and there are no physical items shipped.

4- How long does it take to receive my file?

A- Your FIRST proof will be ready within 48hrs from the time that payment and information is received. Proofs will be emailed to your Etsy registered email or your assigned email.Once the proof has been approved, the finals in both jpeg and pdf will be emailed to you. You are then free to print at the location of your choosing.

5- Where can I print my purchases?

A- You can have your files printed either at a print shop like Kinkos, Office Max, Staples, etc. You can also have them printed at your favorite photo center like Costco, Walmart, Target, etc. And if you feel you have a good printer, you may also choose to print from home.

6- What type of pictures do you need for my invitation?

A- Please not the orientation of pictures and send pictures in accordance with the template. Vertical pictures sent for a horizontal template or vice versa will have to be cropped in order to fit the template. Please also make sure to send hi resolution photos. I am not responsible for pictures with low quality.

7- HELP! I've already received my finals but a change is needed, is this possible?

A- Once the proof is approved and the final is sent, if a change is needed, I will try my best to accommodate your need. However, depending on the situation/change, a small fee may apply. You are responsible for proof reading the invitations. Please make sure to proof read the invitation prior to approving.

8- Are the Instant Downloads able to be customized?

A- Because instant downloads are already uploaded to Etsy and made available immediately after payment is received, they come as is and cannot be customized. You would need to purchase the corresponding custom listing.

10- CAN I PRINT ON AVERY LABEL/STICKER PAPER

A- No, my files aren’t formatted to print on any kind of pre-formatted or pre-cut label paper. If you wish to print as stickers on label paper, print on FULL-PAGE sticker/label paper and trim out the designs after printing.