MisfitManorShop

Dog Birthday Hats, Dog Party Favors, Dog Mom Life

Georgetown, Kentucky
2,105 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to Misfit Manor...where its always time to Pawty! We offer a whimsical collection of handmade and carefully procured pawty items for celebrating the love and joy that pets bring to our lives. We also offer a beautiful collection of handmade planner, scrapbooking, journal and gifting items. While we process orders in our studio quite quickly PLEASE allow enough time for both production and shipping when you are planning your Pawty and gifting purchases! Etsy will show you the estimated production and shipping time when you view items and order. Note that shipping estimates are just that..."estimates"...USPS performance continues to be slower than usual so please plan ahead. Please do not send us messages asking for a faster turn around than estimate that Etsy is showing you without purchasing both a Production Rush and upgrading to Priority Shipping. Thank you for visiting our sweet little shop!

Announcement

Last updated on Mar 8, 2021

Welcome to Misfit Manor...where its always time to Pawty! We offer a whimsical collection of handmade and carefully procured pawty items for celebrating the love and joy that pets bring to our lives. We also offer a beautiful collection of handmade planner, scrapbooking, journal and gifting items. While we process orders in our studio quite quickly PLEASE allow enough time for both production and shipping when you are planning your Pawty and gifting purchases! Etsy will show you the estimated production and shipping time when you view items and order. Note that shipping estimates are just that..."estimates"...USPS performance continues to be slower than usual so please plan ahead. Please do not send us messages asking for a faster turn around than estimate that Etsy is showing you without purchasing both a Production Rush and upgrading to Priority Shipping. Thank you for visiting our sweet little shop!

Items

2105 Sales
 

All Items

Nancy Halverson

Contact shop owner

Nancy Halverson

Reviews

Average item review
5 out of 5 stars
(566)
See reviews that mention:
Quality 55 Shipping 91 Customer service 48

Updates

"Solstice says thank you for supporting us with your order!"
"Rosie says thank you for supporting us with your order!"
"Rosie says thank you for supporting us with your order!"
View all 527 updates

About MisfitManorShop

Sales 2,105
On Etsy since 2013

Celebrating the joy and love our pets bring to our lives.

Misfit Manor is a peaceful, loving home for senior and handicap dogs. I am an artist and full time "dog mom" to a house full of senior and handicap dogs. The Misfit Manor Shop is born out of my love for these very special dogs. Life with special needs dogs can be very fragile and brings clarity of purpose to every single day. Each day at Misfit Manor is about loving and celebrating the joy we bring to each others lives. Our shop helps support our veterinary bills for these special dogs.

I believe that each one of us is destined to walk a certain path while we are on this planet. A path that is meant to rub the rough edges off of us as we mature emotionally and spiritually. It is a true gift when we find the life path we were made for. My path is to be a mom to these incredibly special dogs...I know with certainty that I was put on this planet to care for them.

My passion for dogs includes making beautiful things for them and for dog moms. Hand making beautiful items is an expression of love. I hope you enjoy browsing our sweet little store. Everything here was inspired by my amazing dogs and is meant to celebrate the love and joy that our pets bring to our lives.

Pawty On!
Nancy & The Misfits

Shop members

  • Nancy Halverson

    Owner, Maker, Designer

    Greetings! My name is Nancy Halverson, the owner of The Misfit Manor Shop on ETSY. I am an artist and full time mom to a house full of special needs dogs who are an endless source of inspiration for my work.

  • Bret Halverson

    Shipper, Cheerleader

    This is my husband Bret. He is my biggest cheerleader for my handmade business. Bret also does my daily deliveries to the post office and during the holidays he preps all my shipping materials and helps me pack orders!

Production partners

  • Boxco Industries

    China

    I work hard to procure only the best quality items for my shop.

  • manufacturer/distributor

    China, Mexico

    I order these balloons in large quantity from KoogeL

  • Koogel

    China

    We have used these boxes as photo props for our other items and had so many requests to buy them. We started carrying them in 2020 to help our customers plan the pawfect day.

  • Nashville Wraps

    TN, United States

    I carefully procure only high quality items and add a handmade touch to each one.

Shop policies

Last updated on February 9, 2021
Thank you for your interest in The Misfit Manor shop... where art and expression have become an important part of life's journey. A journey, that for me and my husband, is shared with a house full of senior and handicap and dogs.

We call our home Misfit Manor as most of the animals that live with us face challenges...either physical or behavioral. Everything I make is inspired by my love and appreciation for the dogs that live here. My shop is how I support my large and beautiful furry family.

There isn't a day that goes by that the animals don't give me a reason to pause and reflect on how simple it is for them to be joyful and excited about the little things. Joy is abundant and contagious in a house full of pets and my art is a way to share it with others.

I view The Misfit Manor Shop as an act of love and I see everything about my shop as a reflection of who I am as a person and a rescue mom. My customers are very important as anyone who buys handmade items is not just buying a physical object but also a piece of the artist's heart. I create, package and ship everything in my shop with great care. Feel free to browse my shop reviews for feedback on my products and customer service.

I hope the items you purchase from my store bring you joy and inspiration today.

Kindest regards,
Nancy Halverson

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I have a standard online refund policy. My customers are important to me and your satisfaction matters. If you are not satisfied with your item I will provide a full refund for the price of the item (excluding shipping) provided you return it to me in the same condition it was shipped to you in within 14 days. The buyer must pay return shipping. Please note I do not accept returns on customized and personalized items.

If your item is damaged in shipping simply provide me with detailed photographs of the damaged item and packaging (within 14 days of receipt) and I will file a claim with the shipper and refund your money immediately.
Payment
Payment Policy:
I accept credit cards, debit cards, google wallet, Apple pay, paypal and etsy gift cards.
Payment must be made when your order is processed. I begin processing orders as soon as I receive payment.
Shipping
Once I am notified of your payment I ship in stock items within 24 hours (Monday - Friday). Any orders I received on Friday after 3:00 p.m. will ship on Monday morning. Custom and personalized items ship within 2-5 business days (please read individual listings for exact turnaround times on custom items). I ship most of my orders via USPS. I use tracking confirmation for all items and insure items shipped Priority Mail. I offer free shipping (USPS First Class) on all purchases over $35. I will notify you with the tracking information as soon as the item has shipped (via Etsy). Production and shipping time frames for custom orders vary for each order. Please note that USPS shipping times are running slower than usual due to COVID 19. If your item seems to be delayed please contact me and I will track it and keep you posted on its expected arrival. Please allow enough time for production and shipping when ordering Pawty items that you need by a specific date.

Please make sure that the shipping information you provide me with your order is accurate! I process and ship very quickly. Once your order is shipped to the address provided by you in your order there is nothing I can do if I have been given the wrong shipping information (and your order has already shipped). Please note that I cannot cancel an order that has already been shipped.

I take great care in packing your items to ensure everything arrives for you intact.
If you are in need of expedited shipping I offer shipping upgrades; if you don't see an upgrade for your item please send me a conversation through ETSY and I will arrange a listing for your upgraded shipping right away.

Lost Items: I ship every item with tracking and will provide tracking information to you when I ship. If an item is lost I will assist in the tracking process and do my best to resolve any issues. I am not responsible for items that USPS tracking has marked as delivered.

Rush Orders:
I do take rush orders when I can reasonably handle doing it. Please contact me first to verify that I can take on a rush order. I care for several handicap dogs who need me around the clock so it is not always possible for me to accommodate requests for Rush Orders. Etsy gives buyers an estimate of both production and shipping times when you view items and place orders. Please do NOT send me messages with an order asking for a turnaround faster than the estimate Etsy gives unless you have discussed a rush order with me and have purchased both a Production Rush and upgraded your shipping to Priority Mail. I typically have a full day of orders ahead of me each day and a large family to care for.
Additional policies and FAQs
What are your shop hours?

For orders: The Misfit Manor Shop takes orders 24/7.
For questions: I respond to questions/conversations through Etsy Monday-Friday 8:00 a.m. - 5:00 p.m. (Eastern time). I make every effort to respond to messages within an hour of receiving them. During peak holiday selling times I respond to messages within 24 hours.
For production: I work in my studio Monday-Friday 8:00-5:00 p.m.
For Shipping: I process & ship orders Monday-Friday 8:00-5:00 p.m. I ship my orders quite fast. For items that I have in stock I typically ship within 24 hours (Monday-Friday). I don't pack and ship on weekends. For Pawty items that are personalized I ship within the time frames noted on each individual listing (typically 2-5 days). Please make sure you allow time for shipping and production when you place an order. If you are placing a custom order I will discuss processing and shipping time with you individually.

How we handle Shipping Delays
I process, make and ship my orders within the time frames specified on my listings. I can not, however, control the speed of shipping services. Because most of the items in my shop are under 1lb in weight I use USPS almost exclusively as it is the most cost effective way to ship. Please note both the production time and shipping time estimate when you are placing orders with us. If you are in a hurry for a product I highly suggest upgrading your shipping to Priority Mail. If you are experiencing a shipping delay on an item please contact me. I will monitor the tracking for you and keep you up to date on the package movement. My return/refund policy applies if your items arrive after a date for a party (please read my refund/return policy).

Do you take Rush Orders?
I take Rush Orders if I can make it work within the construct of my family responsibilities. I charge a $20.00 Rush Production Fee. I am full time mom to a house full of handicap dogs who need me around the clock so it is not always possible for me accommodate rush orders. Please message me if you need a Rush Order to discuss if it is possible. Please do not ask me to do Rush Orders unless you are willing to pay a Rush Order Production Fee and upgrade your shipping to Priority Mail.

Are all the items in your shop made by you?
I make nearly all of my items for sale in my shop myself in my home studio surrounded by my family of special needs dogs. I do also offer a selection of carefully procured manufactured pawty items that fit well with my own handmade pawty items. During the holiday season my wonderful husband works with me to pack orders and prepare my shipping materials.

What size Pawty hat do I need?
Most of my Pawty hats are available in 4 sizes (teeny tiny, smedium, large and Xlarge). If you need help deciding which size you need for your dog just message me on Etsy and I will help you figure out the best fit.

How much table confetti do I need?
I recommend 1 pack of confetti per table if you are decorating the entire table with confetti. I recommend 1 pack for 2 tables if you are decorating only around a centerpiece on your table.

What if I have questions?
I am very responsive to conversations through Etsy. If you have a question on one of my items please know that I will respond to you as fast as I can. I don't discuss orders placed on Etsy outside of the Etsy conversation platform.

Do you take custom orders?
I am happy to take custom orders if there is enough lead time for me to get them accomplished. I have even produced pet themed favors for dog lover weddings! Custom orders require me to source supplies, design, make and ship (which can take several weeks). If you are looking for a custom order please send me a convo through Etsy and let's talk about what can be done! I charge a $20.00 Fee to customize any of the items that can be customized. Please do not order an item in my shop with a note that you want me to customize it unless we have discussed the customization and you have purchased the customization upgrade.

How do you pack your orders?
I take great care in packing my items. I purchase quality shipping mailers and wrap all items in plastic within the shipping mailers.

Can I have you ship a gift directly?
Yes! If you are purchasing an item as a gift for someone else I would be glad to ship direct to your recipient. I offer Gift Wrap at check out ($3.00). I use pet themed materials and include a hand written gift tag. Please make sure you put any information, such as a note for your recipient, in your Notes to Seller when you check out.
Privacy
I do not use customer information for anything other than what is was provided for (shipping). I do not share customer information in any form under any circumstances.