TheSadBasset

The Sad Basset Handcrafted Jewelry & Accessories

7261 Sales

TheSadBasset

The Sad Basset Handcrafted Jewelry & Accessories

7261 Sales On Etsy since 2012

5 out of 5 stars
(1320)
Shop owner

Jennifer

Contact

TheSadBasset is taking a short break

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Note from shop owner For the first time since 2014, TSB is taking a much needed and well deserved vacation. TSB will be reopen August 1st with new designs.

All of my current orders have been shipped. Tracking information has been emailed at the time the item shipped. If you can't find your tracking email, you can find tracking by logging in to Etsy, then from the top menu click You > Purchases & Reviews, and scroll until you see your TSB item. Please click the number until it takes you to the USPS website. Etsy tracking is usually a day or so behind.

Please note tracking numbers will not update between leaving my sorting facility and reaching yours. This process can take a few days. If you are worried about your package being lost, please click through the tracking number until you are on the USPS website and select "email updates" from the menu on the right. Generally when they know someone is watching, tracking will magically update.

Note from shop owner

Last updated on Jun 29, 2016

For the first time since 2014, TSB is taking a much needed and well deserved vacation. TSB will be reopen August 1st with new designs.

All of my current orders have been shipped. Tracking information has been emailed at the time the item shipped. If you can't find your tracking email, you can find tracking by logging in to Etsy, then from the top menu click You > Purchases & Reviews, and scroll until you see your TSB item. Please click the number until it takes you to the USPS website. Etsy tracking is usually a day or so behind.

Please note tracking numbers will not update between leaving my sorting facility and reaching yours. This process can take a few days. If you are worried about your package being lost, please click through the tracking number until you are on the USPS website and select "email updates" from the menu on the right. Generally when they know someone is watching, tracking will magically update.

Jennifer

Contact shop owner

Jennifer

Updates

A set of pocket tokens heading out to their new home blue_heart
A big 'ol box of cases just came in, so my golf markers won't be naked anymore ;)
View all 11 updates

About

From Military to Geekery + Everything Between!

The Sad Basset came to be after searching high and low for military jewelry that was both affordable and fit my own personal style. TSB has been through many evolutions, from beaded jewelry to nametape bracelets before settling on personalized hand stamped pieces and metalwork designs. TSB is a one woman show (ok, maybe with a little help from my long suffering husband, my rambunctious pre-schooler, and my every faithful Basset Hound, Chloe, who takes lots of naps in the name of moral support), creating unique custom hand stamped jewelry and accessories one letter and symbol at a time. I use primarily base metals such as aluminum, copper and bronze in my work because I love the rustic look and lightweight feel. Aluminum is also a great sterling silver alternative as it will not tarnish.

If you're looking for a piece with a little more weight, I do use sterling silver, fine silver, and gold in my higher end pieces. I also pair them with leather, gemstones, and Swarovski crystals to make beautiful, affordable, meaningful and truly personalized creations.

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Shop members
  • Jennifer

    Owner, Designer

    Graphic Designer, Navy Wife & Mommy by day, Jewelry Designer by night.

Shop policies

Last updated on September 20, 2015
The Sad Basset specializes in handcrafted jewelry and accessories.

Hours of Operation: Monday - Friday 10am - 4pm. TSB is closed on weekends and US postal holidays.

MY CURRENT PRODUCTION TIME FOR MOST ITEMS IS 10 BUSINESS DAYS!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
TSB accepts PayPal, Etsy Direct Checkout (all major credit cards) and Etsy Gift Cards. If you pay using PayPal's eCheck, I will wait for it to clear before beginning work on your item.

You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Please let me know if you are having an issue with payment.

WHEN YOU PAY:
If no stamping/personalization instructions accompany your order, your item will be stamped according to the listing description. Sometimes that means it will be stamped as shown in the photo, other times it means you will receive a blank piece of metal. I make every effort to contact you through Etsy convo and through the email provided, but if I don't hear back by the shipping date, the item will be sent via the listing. If you later decide to send these elements back for personalization, reprocessing fees will apply according to each piece as well as additional shipping charges to return them back to you. Order Cancellations are only accepted within 24 hours of the order being placed.

Virginia state residents are subject to a 6% sales tax.

Upon making a purchase you are agreeing to all of my policies and descriptions posted in each listing.
Shipping
***All items are created at the time of purchase unless otherwise stated in the listing. My current production time is listed in the Shop Announcement***

I ship items on a daily basis M-F, excluding holidays. I do not work or ship on weekends.

Items are made and shipped in the order received. All items ship from my store gift packaged via USPS First Class with tracking numbers. Priority Mail upgrades, as well as Rush Order upgrades, are available at checkout in the Shopping Cart. If you need an item shipped faster than Priority or would like to upgrade to UPS or FedEx, please convo me and I will set up a custom listing.

Please understand that all deliveries are subject to the Terms of Use and Services policy of the USPS and NOT TSB. I provide tracking on all orders. Once they leave my hands, it is up to the buyer to track their items. If a package is lost, every effort will be made to find your item. This may include initiating a lost package report with the USPS or filing a mail theft claim. Please let me know in a timely manner if your package has not arrived. We all get busy, but there's not a whole lot anyone can do to help if not notified right away.

Please note that you may not be able to track your order for 24-36 hours after it has been shipped due to a delay in the USPS computer system. In rare cases, USPS may be negligent in scanning the tracking barcode upon picking up the package. This produces a default message on USPS.com acknowledging that the tracking number has been generated, but not acknowledging receipt by USPS, and it indirectly implies that perhaps the package did not ship. If this occurs, please be assured that your order did indeed ship. Usually the tracking information shows up when the package arrives at the destination distribution center. International orders also ship with tracking, but often times will not update between leaving the US and clearing customs in their destination country. International orders can take up to 8 weeks to arrive, depending on transit and how long it takes items to clear customs.

I ONLY SHIP TO YOUR PAYPAL / ETSY ADDRESS......so please be sure that it is up to date. I cannot edit the shipping address for your purchase in ANY WAY. Please be sure that your address or the Ship To address is accurate PRIOR TO PAYMENT. Customers wanting their item shipped to an address OTHER THAN the one registered at the time of purchase, MUST edit the "Ship To" address during checkout or will be asked to consider resubmitting their order once information is updated. Otherwise: It ships to the address listed.

Any items returned to me due to inaccurate mailing address listed with Etsy, will be the sole responsibility of the BUYER to pay for additional shipping costs to re-package/re-ship to you.

Though rare, items can be damaged during shipping. If your item was damaged during shipping, please provide photos of the original packaging as well as photos of the damaged item. Damaged items will be refunded in full or remade at the buyer's request.

Your custom order is set in motion & materials are ordered as soon as payment has cleared, and will ship as noted in your listing if all details have been established. Check your convo's!! Incomplete details for transactions will ship with personalized elements left blank.

Though rare, and certainly not expected, USPS delays and other complications can arise. TSB can only guarantee the date your purchase is taken to the post office. TSB absolutely cannot guarantee when the package will arrive to it's destination, only tell you the Guarantee policy of the USPS and NOT TSB.

International buyers are responsible for your countries' taxes and fees. I will not alter a customs label.

**UK BUYERS**
The UK has a very low threshold for imported items. Purchases over $23 (£15) are subjected to a VAT fee. There is also a handling fee of £8 payable to Royal Mail. I do NOT have any control of these things, so PLEASE make sure you are comfortable with these fees before purchasing from my shop.

http://www.hmrc.gov.uk/customs/post/buying.htm#3
http://www.hmrc.gov.uk/customs/post/buying.htm#5

If an item is returned to me because of failure to pay the VAT fees, your purchase will be refunded MINUS the shipping cost.

Want to know when an item will ship? Click the "Shipping & Policies" tab from an item page. You can also track the progress of an existing order by hovering over the "Your Account" link and then clicking on "Purchases & Reviews", scroll until you see your TSB order. It will tell you the estimated ship date as well as display your tracking information once your order has shipped.
Refunds and Exchanges
Items returned in their original condition (i.e. nothing broken nor missing) within 14 days of item receipt, will be given a full refund, less shipping. Please contact me before shipping an item back so I can help you with shipping instructions.

Custom and personalized orders are NON-REFUNDABLE.

Shipping charges are NON-REFUNDABLE unless your purchase is canceled before your item is shipped.

EU BUYERS:
On June 13, 2014, regulations took effect in the European Union (EU) that may impact certain Etsy transactions. The regulations, which will implement the EU Directive on Consumer Rights, apply to all Etsy sellers who sell to buyers in the EU (even if an Etsy seller is based outside of the EU) and buyers based in EU member countries. Each EU Member state has adopted its own unique national laws incorporating the directive. Buyers residing in countries that are subject to these regulations have the right to return an item within 14 days of receiving the item for a full refund. This right does not extend to custom-made products and certain perishable goods. If you choose to return your non-personalized item, you will be responsible for return shipping costs. Refunds will NOT be processed until the original, undamaged item has been received.

If you're unhappy with your purchase for any reason, please contact me so I can correct the situation.
Additional policies and FAQs
M E T A L S:
Like all metals, they may mar or scratch with wear/friction & will age over time based on frequency of use. They may also tarnish or damage depending on the pH of the body & the circumstances of wear; in the shower, pool, prolonged sun exposure, etc. Some people have reactions to plated metals and sterling and gold alike. These can range from minor skin irritation to the metal turning black. These reactions are unique to a specific individual. If you are sensitive to a particular metal, PLEASE let me know BEFORE purchase. Want to freshen up your metal or restore that original finish it came with? I recommend using a superfine piece of steel wool. Want to send your piece back for a little TLC? No problem! Convo me for a custom listing.

>>About the Metals<<
Aluminum : Lightweight and durable, aluminum will never rust or tarnish, making it a great sterling alternative. Most of the aluminum I use is the same grade as used in cookware. Please note that it is lightweight. This does NOT mean it is cheap!

Copper : Copper was the first metal ever manipulated by humans. Copper will naturally patina over time. This can mean a darkening of the metal or it turning green. Copper turns green because of an oxidation reaction; that is, it loses electrons when exposed to water and air.It can be lightly buffed to return it to it's natural shine. Some people are sensitive to copper, if you have metal allergies, please do not order copper jewelry.

Bronze / Brass / NuGold : Brass is a metal composed primarily of copper and zinc. Because Brass is an alloy of copper, it has most of the same attributes. It will darken over time and can be lightly buffed to return it to it's natural shine.

Pewter : Pewter is considered the fourth precious metal in the world behind platinum, gold and silver. Pewter is an alloy of tin and copper. Pewter does not tend to tarnish, but those sensitive to copper may have a reaction causing it to darken. Lightly buffing it will return it to it's natural shine.

Gold Fill : Gold filled metal is a thick layer of 14k rose gold or yellow gold mechanically pressure bonded to copper or brass. It is hundreds of times thicker and more durable than plated metals. Gold filled is not gold plated as gold filled contains more gold than gold plated metals. It is much more valuable and tarnish resistant than gold plated. It will not flake off, rub off or turn colors, and will last as long as 14K gold. Anyone who can wear gold, can wear gold filled without worry of allergic reaction.

Sterling Silver : Sterling silver is a popular and heavy weight material. It will tarnish over time and in accordance to your skin pH. Please know that while most commercial sterling is rhodium plated to help prevent tarnishing, TSB's sterling is not. Your jewelry items will need to be cleaned regularly and stored in an air tight container while not being worn.

Fine Silver : While sterling contains .925 silver, fine silver is 99.9% pure silver. It will not tarnish and is great for those with skin allergies.

Stainless Steel: The majority of the stainless steel I use is 316L, which is surgical grade stainless steel and considered to by hypoallergenic. All types of stainless steel may contain small traces of nickel.

HANDSTAMPING IS ****NOT**** ENGRAVING. What is the difference? Most engraved jewelry today is done by machine, whether a giant laser or an electronic pen. Engraving removes the surface layer of metal. Hand stamping is done one character / symbol at a time using a metal rod. The rod is hammered into the metal creating an impression. The impression displaces the metal which can result on markings on the reverse side.

L E A T H E R / S U E D E:
It is highly recommended that you remove all leather or suede items BEFORE showering / swimming, etc. Water can shorten the life span of these items. For dyed leather or suede, some color transfer is normal and should be expected. Most leather items are hand dyed. There can be a color variation of 5% between items from the same dye lot.

S I Z I N G / C O L O R S:
PLEASE READ THE LISTINGS CAREFULLY! Sizes, shapes, colors, etc. are included in the description! Colors especially, vary depending on your monitor and screen settings. I DO NOT offer refunds or exchanges on items because they are too large or too small, it is your responsibility to make sure the items you order are the right size. If you are unsure of your bracelet size, please let me know so I can help you measure your wrist BEFORE you place an order! CONVO ME BEFORE YOU PLACE AN ORDER if you would like something changed!!

B A T T E R I E S:
Some items, such as watches, are battery powered. It is the responsibility of the BUYER to have the battery replaced if it needs to be changed. If you can not change the battery yourself, most stores that sell watches offer a battery replacement service.

O T H E R:
I send my items with the Etsy purchase receipt. If you are purchasing an item as a gift, PLEASE let me know at the time of checkout in the Notes to Seller box so I can make sure NOT to include it!

Please make sure to put all the relevant order info in the NOTES TO SELLER box at checkout. After your order is submitted, I may not receive convos in time to change your order.

Please note: my jewelry has small parts and is not intended for small children or babies who may put pieces in their mouth, as it could be a hazard. Safety first:) Customers assume full liability for any jewelry purchased.

TSB reserves the right to use images and/or design ideas inspired from custom order creations for future use.


Like TSB on Facebook for exclusive coupon codes and special offers! Follow TSB on Instagram @thesadbasset


TSB shop policies were edited 9.20.15 to update metal information. All other shop policies & information remain as previously written.

More information

Last updated on Apr 10, 2016
Frequently asked questions

When will my item ship?

All of the items in my shop are handcrafted at the time of purchase in the order in which they are received. My current production time is 10 business days. Please keep in mind that business days do not include weekends or holidays. Shipping transit times are additional and vary based on location and shipping method selected at checkout.

International Shipping & Customs Fees

Buyers are responsible for customs fees on all items that are imported.

**UK BUYERS**
The UK has a very low threshold for imported items. Purchases over $23 (£15) are subjected to a VAT fee. There is also a handling fee of £8 payable to Royal Mail. I do NOT have any control of these things, so PLEASE make sure you are comfortable with these fees before purchasing from my shop.

http://www.hmrc.gov.uk/customs/post/buying.htm#3
http://www.hmrc.gov.uk/customs/post/buying.htm#5
http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

Custom and personalized orders

Please leave me your personalization in the Notes to Seller box at checkout. This box appears on the shopping cart screen under the item photo when you add the item to your cart. If you have questions about an item or personalization, please message me prior to purchase as I don't always see what's written in the box until I am ready to work on your order.

Jewelry Items

My jewelry items are not intended for children under the age of 12.

What is Hand Stamping?

Hand Stamping is not engraving. Most engraved jewelry today is done by machine, through laser or an electronic pen. Engraving removes the surface layer of metal. Hand stamping is done one character / symbol at a time using a metal rod. The rod is hammered into the metal creating an impression. The impression displaces the metal which can result on markings on the reverse side. This process ensures every item will be a unique work of art. Some characters might not be as deep or as straight as others and this should be treasured and not seen as a deformity.