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TheSaraInitiative's Shop Announcement

One of a kind handmade and vintage goods from a well caffeinated crafty bitch! Like my Facebook page for new product updates! https://www.facebook.com/TheSaraInitiative

TheSaraInitiative's Shop Policies

Welcome

*All items come from a smoke free, dog friendly, home*

Please contact me if you have ANY questions or if you're interested in a custom order! Most all of my items are one of a kind as I try to use re-purposed materials as much as possible. That puts some limits on my ability to fulfill orders for large quantities but I think that is a fine trade for providing a one of a kind product that you can get nowhere else but here!

Shipping

I ship items out Monday - Friday generally within 48 hours from receipt of payment. I will notify you when your order ships and I ship most items using USPS Priority Mail.

INTERNATIONAL SHIPPING
I do my best to estimate the shipping cost. If I am under by a small amount ($5 or less typically) I will cover the difference. If the difference is greater than $5 I will contact you advising of the difference and price adjustment PRIOR to shipping the product. Once the adjusted shipping payment is received I will ship the item within 24 hours.

Refunds and Exchanges

Please let me know if there are any problems with your item and we can discuss. I can offer partial/full refunds, exchanges, etc, depending on the item and situation. Hopefully we could come to a good compromise should something happen.

In general I can't be held responsible for an item being lost in the mail - though I'm still willing to compromise, so definitely let me know if you don't receive your item.


Custom Orders - depending on the item only partial refunds may be available once the item is made.

Last Updated March 28, 2014