Announcement   We have moved to our own site! Please find the new shopping link below:

www.thesassyolive.online

*Instagram @thesassyolive

*Facebook: www.facebook.com/thesassyolive

Thank you!

Announcement

Last updated on Jan 2, 2018

We have moved to our own site! Please find the new shopping link below:

www.thesassyolive.online

*Instagram @thesassyolive

*Facebook: www.facebook.com/thesassyolive

Thank you!

Landria Christman

Contact shop owner

Landria Christman

Reviews

Average item review
5 out of 5 stars
(2636)
View all 2636 reviews

Updates

Autism Awareness holds a special place in my heart -I used to substitute teach on my summer breaks at a school in my home town and held a long term position in a classroom with autistic children ages 6-13. It was an incredible experience blue_heartgreen_heartpurple_heartheartyellow_heart
Alright, this is the BIGGEST SALE I WILL HAVE ALL YEAR! Take advantage and stock up on some sassy goodies -code is SASSY30 for 30% off ANY ORDER! two_heartspurple_hearttwo_hearts (coupon code NOT valid for gift certificate purchases) #thesassyolive
Holiday blowout sale! All items in the shop have been marked down 20-30%. This will be the last big sale of the season -place orders before December 18th for guaranteed holiday delivery.
View all 5 updates

Shop policies

Last updated on August 31, 2017
Welcome to The Sassy Olive! We offer handmade, super awesome headbands that are designed and created right here in Allegan, Michigan. We are so happy you have decided to check things out so if you have any questions please let us know. Shop info answers many FAQs and our website (www.thesassyoliveshop.com) features lots of information not found on Etsy. Be sure to follow us on Facebook and Instagram and thanks again for shopping sassy!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If something is physically wrong with the item upon receiving it, I will be more than happy to replace it with proof. I do NOT offer exchanges, replacements or returns for any reason other than a sewing oops on our part in the creation of the item.

We do NOT offer swapping on items in orders once the order is placed.

Because I cannot control the postal services, I am not responsible for any goods lost or damaged in transit. If there is an issue please let me know, and I will be happy to help in any way that I can. If the tracking shows clearly that the item was delivered to its proper destination, I am no longer responsible for any lost or stolen items. Thank you for understanding.
Payment
Cancellation must occur before item is confirmed as shipped. If you wish to cancel and there is anything I can do to help, please do not hesitate to ask so we can resolve the issue.
Shipping
GENERAL SHIPPING:

All orders will be shipping WITHIN 2 WEEKS! This means it can take anywhere from 1-14 days for us to ship them, depending on the order amount ahead of you. Orders typically go out within a week but sometimes, with large order influx, they take a little longer. This does not include actual time in the mail, so it may take a couple days once it is shipped to get to you. Remember the post office is busy too. You will receive a shipping notification when your order is packaged which will also have tracking. Orders are taken to the post office same day but may not be scanned in immediately depending on their workload. Once the items are out of our hands we are not responsible for lost, stolen or damaged in transit goods.

PRESALE:

Items listed as PRESALE, when offered, do not fall into the normal shipping timeframes. The sale is done as a gauge to see how much fabric we need to purchase. Once presale closes, we tally totals, order fabric, and then fill the orders once the fabric is in. Typical turnaround is 2-3 weeks for presale.

COMBINED SHIPPING:

We DO NOT offer combined shipping on multiple orders. If you have multiple orders in at a time they will ship as separate orders. We apologize but with the large volume of orders we receive and being a small shop, it is difficult with Etsy's setup to be able to combine orders. We appreciate your understanding.

PRIORITY SHIPPING UPGRADE:

If you wish to upgrade to priority shipping please message me. I offer a priority shipping upgrade but you must message me beforehand to make sure we can accommodate your request.

LOCAL PICKUP:

If you are opting for local pick-up, you must put in the coupon code PICKUP in order to receive the discount for free shipping. You also must put in the 'notes to seller' section at checkout the phrase 'LOCAL PICKUP'. This tells us to not ship your order. Once your order is fulfilled, you will receive a notification saying your order is shipped BUT it is not actually 'shipped' -there will be a message in that notification that says your order is ready for pickup at the shop downtown Allegan. You cannot pick up your order until you receive this notification. Simply come to the shop once you've received this notification and let the girls at the desk know your name and that you are there for local Etsy order pickup. If you change your mind and decide you do want your order shipped, you will be required to pay the $3.25 for shipping and your order will not ship until this amount is paid.
Additional policies and FAQs
Since we have such awesome customers, sometimes we get a large influx of orders all at once. When this happens, Etsy does not always keep up on inventory with as quickly as we are selling things. When this happens you will be notified and we will offer a replacement similar to the item you ordered as well as an extra freebie for the trouble. Please understand that we do our best to keep up but if Etsy oversells something that we no longer have we have no choice but to offer a replacement.

If you want to do the 3/$30 bundle on Etsy, here's how:

Have 3 headbands of any style in your cart. Put in coupon code BUNDLE1 at checkout and your cart total will drop to $30 instead of $36.

Want to order 2 bundles? Put 6 headbands in your cart and put in code BUNDLE2 at checkout.

Want to order 3 bundles? Put 9 headbands in your cart and put in code BUNDLE3 at checkout.

And so on!

If you want to opt for local pickup instead of shipping, here's how:

If you are opting for local pick-up, you must put in the coupon code PICKUP in order to receive the discount for free shipping. You also must put in the 'notes to seller' section at checkout the phrase 'LOCAL PICKUP'. This tells us to not ship your order. Once your order is fulfilled, you will receive a notification saying your order is shipped BUT it is not actually 'shipped' -there will be a message in that notification that says your order is ready for pickup at the shop downtown Allegan. You cannot pick up your order until you receive this notification. Simply come to the shop once you've received this notification and let the girls at the desk know your name and that you are there for local Etsy order pickup. If you change your mind and decide you do want your order shipped, you will be required to pay the $3.25 for shipping and your order will not ship until this amount is paid.