TheSeashackDesigns

Self care boxes, Motivational pencils & stationery!

Rayleigh, United Kingdom | 1695 Sales

TheSeashackDesigns

Self care boxes, Motivational pencils & stationery!

Rayleigh, United Kingdom 1695 Sales On Etsy since 2014

5 out of 5 stars (266)

TheSeashackDesigns is taking a short break

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Note from shop owner Thank you so much for all your orders! We're now taking a break for Christmas and will reopen in January. You can still find us over on Instagram (@theseashack) and Facebook (fb.com/theseashackdesigns). Merry Christmas & a very Happy New Year!

Gemma & Shirley xx

Note from shop owner

Last updated on Apr 1, 2019

Thank you so much for all your orders! We're now taking a break for Christmas and will reopen in January. You can still find us over on Instagram (@theseashack) and Facebook (fb.com/theseashackdesigns). Merry Christmas & a very Happy New Year!

Gemma & Shirley xx

Gemma and Shirley

Contact shop owner

Gemma and Shirley

About

About us

We're a Mother & Daughter team - Shirley & Gemma - and we have been running The Seashack since 2013. We'd describe ourselves as optimists & we have a passion for creativity & personal development.

Shirley has a love of painting and uses her talents to create most of the artwork that you will see in our products. Gemma paints too and loves to write. She letters the artwork using her own handwriting. All of the ideas for each design and creative decisions are usually made together during brainstorming sessions or discussions about life! Shirley is also the wonderful force behind wrapping most of your orders and getting them safely to you!

We both live near the sea in Essex, in the south-east of England & we work from our homes which are in the same road! Living by the coast is a great inspiration to us and we both dream of one day having a studio space or shop by the sea.

'The Seashack' is a name that came to us when we thought about this space. It would be close to the sea, perhaps with a view; a little weathered but full of calm energy and positivity. A space that would inspire others and we'd sell our creations from.

Our business originally began as a way to combine our passion for positive living, the written word & creativity. We first produced quote signs & accessories for the home, as a way to inspire others. We soon discovered a customer base who appreciated these words of encouragement and this spurred us on to follow our hearts and create new things.

Everything we create is inspired by our thoughts about everyday life. We love the sea, nature, quotes, kindness...and anything that has a bit of a positive, encouraging and supportive vibe!

You can purchase anything from our current range via Etsy or please get in touch to discuss a commission.

Gemma & Shirley xx

Shop members

  • Gemma Gosden

    Owner

  • Shirley Climpson

    Owner

Production partners

  • Pencil engravers

    United States

    We work with a company in USA to produce our pencils.

  • Printers

    Scotland, United Kingdom

    We work with a printer based in Scotland to produce our notebooks. They work with scans of our original artwork to create beautiful, high quality products.

  • Printers

    United Kingdom

    We use a printers to transfer our artwork on to notebooks, postcard prints, cards and some of our A4/A5 prints.

Shop policies

Last updated on February 21, 2018
We'd love to make your purchase from us as easy and hastle-free as possible. If you'd like to discuss any aspect of it please contact us and we'll get back to you as soon as possible.

Please take a moment to browse our policies below - you'll find information about payment methods, delivery timescales and our returns policy.

Gemma & Shirley xx
The Seashack

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Refunds

We are happy to offer a full refund on all of our products, if for any reason you are unhappy once it has arrived. Please contact us to let us know within 14 days. Item(s) should be received back within 28 days of receiving your order. We can then process your refund. Return postage is the customer's responsibility.

Cancellations
Refunds

We are happy to offer a full refund on all of our products, if for any reason you are unhappy once it has arrived. Please contact us to let us know within 14 days. Item(s) should be received back within 28 days of receiving your order. We can then process your refund. Return postage is the customer's responsibility.

Cancellations

If you'd like to cancel an order please let us know as soon as possible (but within 14 days) by sending us an Etsy conversation. If your order has already been posted we will only be able to process your refund once we have received the item(s) back in a saleable condition.
Payment
We accept payment via PayPal, debit and credit cards & the Etsy gift card.
Shipping
How long will my order take to arrive?

We are based in the UK & all orders are sent by Royal Mail first class post.

We ship all orders within 1-3 days of being placed.
How long will my order take to arrive?

We are based in the UK & all orders are sent by Royal Mail first class post.

We ship all orders within 1-3 days of being placed.

You will receive an email to notify you that your order is on the way.

You should receive your order within 2-5 days of placing it.

What if my order hasn't arrived?

Please contact us via the Etsy messaging service if your order hasn't arrived within 5 working days, so that we can rectify the problem.
Privacy
Information we Collect

To fulfil your order, you must provide us with certain information via Etsy such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information when ordering a gift and/or including a gift message.

Why we need your information and how we use it
Information we Collect

To fulfil your order, you must provide us with certain information via Etsy such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information when ordering a gift and/or including a gift message.

Why we need your information and how we use it

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our newsletter mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce our agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
We generally keep your data for 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact us – For purposes of EU data protection law, we, The Seashack, are the data controllers of your personal information.

If you have any questions or concerns, you may contact us at theseashack [!at] hotmail.co.uk. Alternately, our postal address is 36 Oakley Avenue, Rayleigh, Essex, UK,SS69TE.

More information

Last updated on Feb 21, 2018
Frequently asked questions

We unfortunately arent able to personalise our pencils or any other product. However, the contents of our self care and confidence boxes can be tailored more specifically. Please send us an Etsy conversation to discuss how we can help.


All of our products are carefully wrapped in tissue paper making them ideal gifts. We offer this service as standard, along with a personal note. If you'd like to include one as part of a gift please let us know the details at checkout.


We welcome wholesale enquires for our products. Please get in touch via the Etsy messaging system to discuss.