TheSecretGardenn

Gifts from Lithuania

Kaunas, Lithuania · 734 Sales

TheSecretGardenn

Gifts from Lithuania

Kaunas, Lithuania 734 Sales On Etsy since 2013

5 out of 5 stars
(182)
Neringa Neringaaa

Contact shop owner

Neringa Neringaaa

View all 227 items

Reviews

Average item review
5 out of 5 stars
(182)
Erica Saenz

Erica Saenz on May 15, 2018

5 out of 5 stars

The flowers came just as shown with no damage considering the distance! Since the beginning, every question was answered promptly and she was very helpful in fulfilling my request. Everything shipped only a few days after the order was placed and I received everything sooner than I anticipated!

View all 182 reviews

About

Welcome to my Secret Garden

This creation is my passion, because I like natural materials that gives nature and I really happy to have the opportunity to create of them. All my items are made with love and care for you. I love what I do and I love it to do for you!
All my works are 100% handmade.
Thank you and I hope you like my creations!
Neringa

Shop members

  • Neringa Neringaaa

    Owner

    Creation with love and care.

Shop policies

Last updated on February 23, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
I always want that each customer would be happy with my handwork. Please read item description carefully prior buying it.

Returns & exchanges (except shipment cost) are acceptable if you are not satisfied with the purchase in 14 days after receiving the goods within European Union contries only. Goods should be not used and returned securely in the original shipping package. This right does not extend to custom-made products.

Cancellations are acceptable within 1 hour from the purchase if they still not being shipped.

Please contact me as soon as possible if you do not feel pleased with purchase before leaving negative rating and review.

Please note that colors may differ due to your monitor settings and it is not a reason to return the item.
Payment
I accept payment via Paypal, credit and debit cards, Etsy gift cards.
The item will be send after receipt of payment.
Payment should be made immediately after the checkout. If payment is not received within 5 days, I will cancel the sale and relist item. If you need more time for making payment, please inform me in advance.
INTERNATIONAL ORDERS- CUSTOMS, DUTIES and TAXES charged by recipient country are recipient's responsibility.
Shipping
Please make sure that your PayPal and Etsy addresses are correct.
All of my ready to ship items will be securely packed and shipped within 1-3 business days from payment received. All parcels are shipped via registered mail with tracking possibility.
International shipping usually takes up to 3-4 weeks but sometimes it may take a bit longer.
Holiday shipping takes even longer.
Handmade to order items will be shipped in 1- 6 days after the payment is received. I always inform visitors of my shop about my vacation in the shop announcement and in this case add extra time for production and small gift for customers as reward for patience.
I'm saving money for both me and my clients so I make a very simple package, often using recycled but only clean boxes, envelopes and other packing material (thus thinking about our Earth too) and I only make special packing under special requirements and an extra charge (unless otherwise is stated in the items description).
Additional policies and FAQs
Custom orders are accepted. Please note, that it is impossible to make two identical ones, so custom ordered items will slightly vary from those on pictures.

Please do not hesitate to contact me:
neringa10 [!at] gmail.com