AzolaUK

London, United Kingdom

AzolaUK

Your gateway to the unique textiles of Ethiopia

London, United Kingdom | On Etsy since 2015

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    To beat the Christmas rush and avoid putting your fate in the hands of the postal services, remember to try and order your gifts in advance! Or select our express delivery options in the check-out.

Step into Azola today for unique textiles handmade in Ethiopia.

Announcement

Last updated on Dec 6, 2016

To beat the Christmas rush and avoid putting your fate in the hands of the postal services, remember to try and order your gifts in advance! Or select our express delivery options in the check-out.

Step into Azola today for unique textiles handmade in Ethiopia.

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Azola UK

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Azola UK

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About AzolaUK

Sales 43
On Etsy since 2015

Azola: Your gateway to the unique textiles of Ethiopia

Azola was born out of a true passion for Ethiopia; its captivating culture, ancient traditions and stunning textiles.

By working in partnership with a small but growing group of micro-enterprises in Ethiopia committed to hand-crafted and artisanal products, we are now bringing these unique treasures to the wider world.

We officially launched our shop in March 2015 with a curated collection of products and will continue to add to this in time.

With the growth of our shop we hope to extend our partnerships to more and more enterprises with the aim of empowering our producers with the means and ideas to succeed. But we can only do this with your support. Even if you don’t buy our products, the simple act of sharing, liking and spreading our message can bring us closer to the attainment of our goals.

We know you will enjoy the Azola experience and urge you to get in touch if you have any questions.

Shop policies

Last updated on April 17, 2016
Azola is your gateway to the unique textiles of Ethiopia.

Azola was born out of a true passion for Ethiopia; its captivating culture, ancient traditions and stunning textiles.

By working in partnership with a small but growing group of micro-enterprises in Ethiopia committed to hand-crafted and artisanal products, we are now bringing these unique treasures to the wider world.

We officially launched our shop in March 2015 with a curated collection of products and will continue to add to this in time.

With the growth of our shop we hope to extend our partnerships to more and more enterprises with the aim of empowering our producers with the means and ideas to succeed. But we can only do this with your support. Even if you don’t buy our products, the simple act of sharing, liking and spreading our message can bring us closer to the attainment of our goals.

We know you will enjoy the Azola experience and urge you to get in touch if you have any questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Our wish, is for you to have the best possible experience in your dealings with us. Your satisfaction is our number one priority.

The piece you receive may not be identical to the one pictured. These small variations, which may be to the colour and stitching detail add to the charm, look and feel of each item. Please note that some colours may also vary depending on screen type and settings. These reasons should not be misconstrued as flaws or defects.

We offer full refunds or exchanges on all items within 10 working days of receipt of payment.

Please note that items must be unused to qualify for refunds or exchanges. By unused we refer to items in their original condition that have not been worn, soiled or damaged in any way.

Returns must be postmarked within 10 working days of receipt and include tracking facility so as to ensure delivery. Shipping costs for returned and exchanged items will be the sole responsibility of the buyer. For return address information please email us at azolauk[!at]gmail.com.

REFUNDS will be processed within 1 working day of receipt of returned items.

For EXCHANGES please allow between 3-5 working days from the receipt of items for us to ship your replacement items.

For further information or clarification on any of the above return/refund/exchange policy please message us via the Etsy messenger client (“Conversation”). We will endeavour to get back to you as soon as possible.
Payment
We accept payments through Paypal, credit and debit cards, and Etsy Gift Cards.

Orders will only be processed and shipped upon receipt of payment.
Shipping
All orders are processed and shipped within 3-5 working days of the receipt of payment. Please note working days do not include weekends or UK national holidays.

All items will be shipped to the address on the Etsy invoice, unless otherwise informed by the buyer. Please make sure you have provided the correct delivery address in your Etsy profile.

All UK deliveries will be sent out via Royal Mail Second Class post. Expected delivery in 3-5 working days. If items are required more quickly Royal Mail First Class and Special Delivery options are available at check-out.

All international deliveries will be sent out via Royal Mail International Standard postage. Expected delivery in 5-7 working days although we would advise allowing more time if at all possible. If delivery is required by a specific date, please notify us in a message and we can discuss expedited shipping options with you.

Buyers will be provided their tracking details through the Etsy messenger client (“Conversations”).

We are obligated to disclose the contents and value of goods shipped to international destinations. Thus, international buyers are responsible for all customs duty, taxes and fees that may be charged by their tax authorities or postal services. Please note that “AzolaUK” will NOT assume responsibility for any import duties or customs charges incurred as a result of your purchase.
Additional policies and FAQs
All sales are subject to UK & EU law.

Please favourite and leave feedback where possible so we can continue to improve our products, processes and services.

Thank you!