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TheShopGuide

The Shop Guides e-commerce guides and services

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TheShopGuide's Shop Announcement

Thank you for visiting, if you have any questions please feel free to send us a message here on Etsy.

TheShopGuide's Shop Policies

Welcome

Welcome to Madison Street Beauty. Thank you for taking time to check us out. Please feel free to ask any questions. We are here to help and will be happy to assist you with any questions you have.

Please feel free to contact us at support [!at] theshopguides.com
www.theshopguides.com

Payment

We accept PayPal and credit card payments as our primary methods. Orders paid through Etsy using a debit or credit card will show on your bill as ETSY Brooklyn, NY

*We are unable to accept coupons on any items already discounted or on sale. During sales all coupon codes are turned off for your convenience. If you are looking to place an order with both items on and off sale please contact us so that we can make you a custom listing to reflect the correct price.

Shipping

All of the products soldin our shop are digital items meaning that we can either set up an automatic delivery on our listings if available or email you your purchase as soon as we get the notification of your order.

We work full-time as sellers on Etsy, because of this, we dedicate all of our time to creating new products and shipping them out straight away without any waiting lists. We pride ourselves for providing green products and being a green company. As such, we ship our items using digital means such as email. To remain Eco-friendly and to keep our prices low, we do not ship out any unnecessary printed literature or fancy unneeded packaging. If you have any special requirements please contact us and we'll be happy to assist you.

Refunds and Exchanges

Due to the nature of our products its impossible to accept returns. We suggest that all of our customers read our feedback to see what others are saying about the products in question, if you're still unsure please feel free to message us and we can assist you in only purchasing the items that would benefit you personally. {All Sales Are Final}

If you have a specific question about our policies or product, please feel free to send us a conversation and we will respond as soon as we see it.

Additional Policies and FAQs

Leaving us feedback? PLEASE remember this is our livelihood and anything negative hurts not only our business but our opportunities to assist you in the future. We are very reasonable to work with and will try and make any mistake or issue right...so please, be nice and know that any mistake is certainly not intentional and we will do everything we can to make it right.

Thanks for looking. If you have any specific questions that were not covered here please feel free to contact us and we will be happy to assist you.

Seller Information

Bridget & Rhys
www.theshopguides.com

Last Updated January 5, 2015