TheSilverHut

Beautiful 925 and Tibetan Silver, Gemstone Jewellery

58 Sales

TheSilverHut

Beautiful 925 and Tibetan Silver, Gemstone Jewellery

58 Sales On Etsy since 2011

0 out of 5 stars
(12)
Shop owner

Chloe

Contact

Announcement   Buy your beautiful Mothers Day gifts and Wedding, Party wear here!

Announcement
Last updated on Feb 14, 2016

Buy your beautiful Mothers Day gifts and Wedding, Party wear here!

Chloe

Contact shop owner

Chloe

Reviews

No reviews in the last year
Rebecca Ries

Rebecca Ries on Jan 11, 2014

5 out of 5 stars

Thank You so much for these!! They are so pretty! I almost didnt' want to open the package because they were packaged SO cute! Thank you!!

Anonymous on Aug 6, 2012

5 out of 5 stars

I adore my stunning new bracelet!

View all 12 reviews

Shop policies

Last updated on November 9, 2013
Hello,
Thank you for taking the time to visit my shop, I hope you like what you see!

The Silver Hut specialises in delicate, beautiful handmade jewellery and is always made to the best quality I can achieve. Every piece is made with love and passion, for which I hope you have appreciated the end result!

Below is some useful information for you and my terms and conditions if you wish to purchase anything from my shop!

Operating times for The Silver Hut are as follows:
Mon - Fri All day
Sat Mornings only
Sun Away from the shop!

Postage cut off times are last purchase at 12.30pm GMT for same day postage on working days only.
Purchases made after 12.30pm will be posted the next available working day.
PLEASE NOTE WEEKENDS AND BANK HOLIDAYS WILL DELAY POSTAGE!

If you wish to contact me at the shop, you may contact me via Etsy convo and I will try to answer all questions within 24 hrs (also see shop operating times!)

CARE INSTRUCTIONS:
As I said before I produce delicate, handmade jewellery and I always try to make each piece as strong as possible, as well as affordable as possible. I always try to use good quality materials at an affordable price, I use heavy weight 925 silver findings on all of my jewellery pieces and good quality threading materials.
Never the less, I recommend the following care instructions.....

Always check jewellery/silver cleaning product are safe to use with gemstones or glass beads before applying and always follow the manufactures instructions!

I recommend that you only ever wash jewellery with gemstones, dichronic glass beads and crystal in barely warm, mildly soapy water.

Take jewellery off when sleeping and bathing.

Store 925 silver in acid free un-coloured tissue paper to avoid tarnishing.

Keep each piece of jewellery in individual boxes to avoid breakages and bends in wire and chain.

Tibetan silver can change colour with constant wear, time and moisture. This is because Tibetan silver has a lower and un-descript amount of silver mixed in with the other alloys than sterling, 925 silver.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
You can purchase Silver Hut items by using Paypal or by using the direct checkout option that accepts most major credit and debit cards!

I am sorry but I do not currently accept cheques on-line, but may occasionally accept cheques for personal, private orders. Please convo me via Etsy if you require any more help and I will strive to answer you a.s.a.p

Please note that all purchased items must be paid for within 7 days or The Silver Hut reserves the right to re-list the item in the shop.
If you are experiencing problems paying on time or wish to ask for an extension in payment time, then please contact me via Etsy.
I will always contact the customer before re-listing the item.

If you would like to order a custom item occasionally a 50% deposit is required, please contact me via the Etsy convo system with your requirements and when your item is ready to be dispatched or if a deposit is required a new reserved listing will be posted in The Silver Hut shop for you.

Deposits are non refundable if the customer pulls out of the transaction.
A deposit will be refunded if for some reason The Silver Hut cannot fufill the transaction.
Shipping
All items purchased from my shop come gift packed!

I take every precaution with my packaging to ensure the item arrives in good condition.

All handling and packaging costs are included in the postage price.

The Silver Hut operates a cut of time system with customers purchasing items.
Orders received up to 12.30pm GMT on an operating working day will be posted that day!
Orders received after 12.30pm GMT will be posted the next operating working day.

Please check above for shop operating times.

All P&P prices are displayed on each listing.
The Silver Hut ships all Uk post via Royal Mail 1st class Recorded post! (approx 1-3 working days)
The Silver Hut ships all other post via small package 1st class airmail (from 5+ working days! International orders may take longer to arrive due to customs, weather, public holidays etc)
If the customer wishes to upgrade delivery options to include Recorded delivery etc, they should contact me via Etsy before payment of the item! I always strive to please!

International buyers should be aware that occasionally customs fees are applicable and that the customer is liable to pay these.

When the item is received I would appreciate quick feedback so that I can be assured that you have received the item and you are happy with your purchase!

If ever there are any problems with your delivery please contact The Silver Hut via Etsy a.s.a.p and I will try my very best to fix it!
Refunds and Exchanges
The Silver Hut always strives for quality and customer satisfaction, if you happen to have a problem please contact me through Etsy a.s.a.p and I will get back to you within 24hrs during shop operating times.
Please do not leave negative feedback until I have tried to solve your problem!

RETURNING ITEMS AND REFUNDS:
If you are unhappy with your item or you find it is damaged, first please contact me within 1 week of receiving the item, I will then send you details for the item to be returned (please ask for a certificate of postage when sending the item back, this should be free!). After the item has been received by The Silver Hut an inspection of the item will be carried out. If the item is damaged or faulty in anyway The Silver Hut will always first offer for the item to be repaired or a full refund for the item selling price will be issued! (Postage costs are non-returnable)

NON-RETURNABLE ITEMS:
Earrings are non-returnable unless faulty due to health reasons!!

LOST ITEMS:
The Silver Hut accepts no responsibility for any loss of packages after the item has been posted!
As above all UK deliveries will be sent via Recorded delivery but International orders are sent by standard small packet airmail and has no tracking. You may wish to upgrade your postage option before paying for the item!

DISCLAIMER:
If in the event your package is lost then The Silver Hut will always assist where possible in recovery of the item and The Silver Hut also always keeps a certificate of postage which will be needed to assist in recovery of a lost item!
In the event that the item can not be recovered and a certificate of postage is held by The Silver Hut, I will not be held liable and will not issue a refund for the item, matters must be persued through Royal Mail or Paypal.
Additional policies and FAQs
Thank's very much for your time and if you have any questions or issues that you do not think I've covered then please contact me via Etsy for further help!

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DON'T FORGET TO CHECK OUT
www.thesilverhut.co.uk
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Love Chloe xxxx