Announcement
Hello and welcome.- Processing times 1-3 business days
Delivery Timeframes: Before checkout Etsy has provided the estimated delivery times based on information direct from Australia Post.They are estimates only. Covid -19 delays can be unpredictable.
AUSTRALIAN ORDERS
Express are still treated as priority at Australia Post but do not have the usual 1-3 business day guarantee.
: Parcel Post: 2-9 business days ( plus 1-3 business day processing time)
USA AND NEW ZEALAND ORDERS
Estimated 9-16 business days after the 1-3 business day processing time.
Note- It can be as long as 4 weeks if your country has delays.
Kind regards
Debbie
Featured items
Items
All Items
Reviews
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Amanda on Apr 24, 2024
5 out of 5 starsWhat a cute little gift! Beautifully hand crafted, quality and arrived on time. I'll be buying more in the future for sure.
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Amanda on Apr 24, 2024
5 out of 5 starsWhat a cute little gift! Beautifully hand crafted, quality and arrived on time. I'll be buying more in the future for sure.
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Elizabeth on Apr 23, 2024
5 out of 5 starsSo cute, came out perfect my ice cream loving husband loved them for our 16th anniversary!
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Sharon Orr on Apr 17, 2024
5 out of 5 starsMy spoons were delivered sooo quickly! Great quality! Timely shipping updates. Debbe put in a hand written note!!! I highly recommend this shop!
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knowlesamy6 on Apr 7, 2024
5 out of 5 starsPerfect! Beautiful presentation and lovely note included. Thank you 😊
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Madi McPeak on Feb 24, 2024
5 out of 5 starsThe item was of good quality and matched the description. It was such a cute gift. My Dad loved it!
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Liezl on Apr 22, 2024
5 out of 5 starsGreat idea! Swiftly delivered with great communication! Good quality & lovely packaging note. Thanks!
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About TheSmileEmporium
The Smile Emporium is born from a desire to work from home and a wish to see people smile.
Shop members
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Debbie
Owner, Maker, Designer, Curator
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Benji
Assistant, Shop Mascot
Looks at me with sweet doggy eyes,snores while I work,when awake he listens to all my ideas, frustrations, joys and is great company.
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My Ukulele
Creative Partner
My Ukulele has creative partner status as playing it gets my creativity centred and like Benji it is great company.
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Memphy
2nd Shop Mascot, Security
Keeps an eye on shop proceedings.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
Australian Shipping Estimates
Within Australia-Standard Shipping- comes with a priority stamp. An estimate of 2-9 business days after processing.
Within Australia-Express Shipping-Most express order arrive between 2-4 business days after processing.It depends where you are in Australia as to how quick the service.I am in Albury NSW.
International Shipping Estimates
USA, UK, New Zealand and Asia .I estimate 10-18 business days after processing. This is about 2-3 weeks.However this is only an estimate based on experience and customer feedback. If needing an item for a certain date then I recommend ordering 4 weeks before you need the order as sometimes shipping is slow and it is unpredictable when this will occur.If ordering for Christmas then ordering by the 28th of November is advised.
Canada, France, Italy and other international destinations- I estimate 4-5 weeks postage. For some reason postage to these area takes longer.
Can I put words on the bowl of the spoon
Yes
Here is the listing
https://www.etsy.com/au/listing/634298379/custom-text-on-handle-and-bowl-of-one?ref=shop_home_active_1.
Care instructions
Spoons are thick good quality stainless steel. Dishwater safe. They are designed to be used everyday.
word placement
Words go on the handle of spoons. The starting point of a phrase starts at the tip of the cutlery piece and travels toward the bowl ( eating part) of the spoon.
Unless requested otherwise the spoons come standard this way.
If you would like your phrase to travel the other way
( the thinner end of the handle toward the thicker end) sometimes this can be arranged. It usually depends on what is being placed on the spoon.Some letters/ symbols/ numbers do not fit at the thinner end of the handle. Please do contact me before purchase if you have questions about this.
Can I have words on both sides? and Stamp marks on the back of the product.
Hand Stamping leaves a small scuff mark on the opposite side. For aesthetic reasons words cannot go on both sides of the handle.
HAND STAMPED MARKS ON THE BACK OF SPOONS AND KEYRING.
I hand-stamp with a hammer with individual letter tools.
It leaves an impression on the back ( small dent for each letter) and on the back again a slight scuff at the end the handle.(2-4 little lines across). This is unavoidable and is part of the process.
As this is on the back it it not noticeable on the front.If you are after a perfect product do not buy a hand stamped item.If you would like a picture of what the back looks like send me a message before purchase and I will send a photo to you
Why are the spoons with text on the bowl more expensive
To hand stamp on a curved surface special tools that are expensive are required. Also more skill and time is needed for letter placement.
What to do if you put the wrong address in
If I have already paid for postage, you will have to redirect the item yourself.I pay for postage when I print out your order sheet. Depending on when the time the order comes in as to how quick the postage is paid after your order comes through.
If you have already received a tracking number you can go directly to auspost.com to redirect. You will need to create a mypost account .Redirection is free and available on orders when orders are classed as in transit.
If you do not have a tracking number message me. If I have already paid I will send you the tracking number. Note that there can be a few days from when I pay postage to when I send the dispatch notice. If you have not received tracking it does not mean I have paid for it yet.
How long do the letters last
Dishwasher safe
Darkened with non toxic ink.The ink will eventually wear off after years of dishwashing, but the hand-stamping will never as it is hammered in.