Anonymous on Aug 23, 2012
Absolutely fantastic seller! Excellent communication and more than happy to help me! Will definitely come back in future! Thank you very much for such an easy purchase! Superb seller!
Anonymous on Jun 21, 2012
Postage took longer than expected. Pen was smudged and ended up on the rim of the heel. But they were really pretty. Really good. Really nice seller. Good communication. :)
We hope you enjoy your shopping experience with us.
- Reece & Anna
Accepted payment methods
- Other Method
For high cost items, if you drop us a message, we may be able to arrange a deposit plan, depending on stock levels and time needed, as some items may have to be made to order. This deposit would be set at between 30 and 40% dependent on overall price.
Should you have need to cancel such an item, you will unfortunately not have your deposit reimbursed, though we will do everything in our power to make sure you have a high standard customer experience. However, if your product has not already begun production, you may still be entitled to a percentage of your deposit back, but please message us for details.
Within the UK, we will aim for you to receive your product within 7 to 10 working days, dependent on type of postage and UK Royal Mail weather conditions. For international orders, your item should arrive within 2 to 3 weeks of payment being received; all delivery times are estimate subject to stock levels.
Refunds and Exchanges
In shipping instances where the product does not arrive after 40 days, we will do our best to refund you. However, proof must be provided that you have not received this item, as we have an honesty policy.
If you order a product, receive it, and do not like it, or it does not suit your needs, kindly send us a message, and we will refund you once the product has been sent back. You will have to pay for postage.
In the case of custom items, we can unfortunately not refund, as time and money will have been put into an item that we will not be able to sell on again. When ordering custom items, please be exact with measurements, as we can not refund! Especially note this with shoes, as shoe sizes may differ slightly between companies that we buy our stock from.