TheSpinneryStore

USPS is terrible anymore - especially their First Class Mail - and we ship Fed Ex whenever possible. Because they have the better shipping price on small packages though, we have to use them unless a Priority upgrade is chosen. Please be patient, as we do ship quickly and have no control over the postal service once a package is in their hands....

RETURNS & EXCHANGES: While I generally have a "no returns" policy (Etsy only allows us to show a yes OR no return policy) I do accept returns/exchanges, though exceptions and conditions may apply. Once a product is assembled and used, I can no longer sell it as new - so restocking fees will apply - these conditions may vary, according to the item, the amount of usage, etc... On items that ship free, I will also withhold the shipping cost of the item, in addition to any restocking fee. If I agree to accept a return, buyer is responsible for cost of shipping returned item back to seller. Contact me before shipping a product back for return or exchange so we can work this out together.

Ask me about layaway on any larger item in my shop (570)267-4042 cell or email jodi.dominick [!at] gmail.com. This includes wheels, looms, blending boards or orders of multiples. I am happy to take payments on just about anything. I strive to be affordable, accommodating, and carry a large selection of fiber processing. I am also on Etsy with a fiber shop called Alpacabilities (slimchicken). It started out as just a fiber shop and when I began to dabble in equipment, things just got too cluttered. So I just opened up thespinnerystore and here you are already! Thanks for stopping in!

So you can feel comfortable purchasing from my shop, please check my feedback, both here and my long-time fiber shop, with thousands of 5 star feedbacks. I have been on Etsy for years and have a wonderful customer base that comes back time after time because I strive to have the fastest shipping, best return policies and the best and quickest customer service anywhere! Here is my fiber shop:

https://www.etsy.com/shop/slimchicken?ref=search_shop_redirect

Coupons from equipment purchases may be used here as well. Just convo me and let me know what you want. Thank you!

I typically ship every day, Monday through Friday and many Saturdays as well, though the post office is only open a couple hours on Saturday. Orders will typically go out in 1 - 2 days, depending on how many orders there are to ship.

I try to offer the most reasonable shipping rates. I don't add on handling charges, materials cost or insurance. Rarely and unfortunately, USPS may occasionally lose or damage packages and their contents. Without insurance, they will not be accountable. If you want your purchase/shipment insured, let me know and we can set that up. It is not very expensive and can be added to your shipping cost before shipment. Priority shipping automatically carries insurance up to $100 so if you want Priority Upgrade it will only add a little but get your order to you faster and insured. Any damage MUST be reported to me within 24 hours of delivery. I will not replace items reported damaged days, weeks or months after they have been delivered.

On mainly large equipment purchases I ship (or purchase in the case of drop shipments) the ordered item as soon as it comes through. These are sometimes drop shipped by the manufacturer and if there are cancellations and/or refund requests, there will be a restocking charge, varying with the brand/item/size.

I look forward to doing business with you!

Contact: (570)267-4042 Cell.
email: jodi.dominick [!at] gmail.com