nrollins1962 on Sep 10, 2015
The frame arrived promptly and was packaged very well. It looked exactly as it did in the pictures and looks awesome with the photo for my daughter's engagement picture. Thank you!!
sammyharrison74 on Jul 28, 2015
Came just as described, looks fantastic, very sturdy. Well packaged and arrived fast. Seller refunded difference of P&P, thanks a lot!
rachael harkins on Jun 26, 2015
The frame is beautiful! It is a perfect match for our artwork that was recently purchased on a wonderful family vacation. ☺️
Customer service is priority one at The Squirrel Cottage. Items are very carefully packed, and shipped promptly with tracking.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
I try to estimate shipping costs as closely as possible, but sometimes I have trouble with post office math. Some items require the purchase of a box, and this cost will be included in the shipping charges (this is usually only for larger frames or pictures). If I have overcharged for shipping charges by more than $2.00, I will promptly issue a refund.
Shipping is usually through USPS or FedEx. I ship within 1-3 business days of received/cleared payment.
If you would like to purchase more than one item, convo me for a combined shipping quote.
I will email you when your item has shipped out. I do ship to other countries, depending on the size and fragility of the item. Convo me for a quote. The shipping price in each listing is for the continental US only. Alaska and Hawaii will be additional, contact me first for a shipping quote.
Refunds and Exchanges
Refund/returns are handed on a case by case basis.
Additional policies and FAQs
I do have a cat, and although I keep him away from my stock, I just want to share this info in case you have allergies.
If you have ANY questions, please just ask.