TheStationeryLife

USA purveyor of rare & OOAK imported stationery items!

Ohio, United States On Etsy since 2015

4,220 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TheStationeryLife

USA purveyor of rare & OOAK imported stationery items!

Ohio, United States | 4,220 Sales

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The Stationery Life

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The Stationery Life

Announcement    Exclusive USA distributor of rare and hard to find washi tapes, including fountain pen washi tape, and many other Asian stationery items.

Do you have a love of everything stationery? I do too - Ever since I was a young child, I've loved all things having to do with stickers, planners, pens, fountain pens, paper, decorating, washi and crafting.

I'm constantly updating my shop and added new products. Make sure to follow my shop to see the latest new products!

Announcement

Last updated on Jan 13, 2019

Exclusive USA distributor of rare and hard to find washi tapes, including fountain pen washi tape, and many other Asian stationery items.

Do you have a love of everything stationery? I do too - Ever since I was a young child, I've loved all things having to do with stickers, planners, pens, fountain pens, paper, decorating, washi and crafting.

I'm constantly updating my shop and added new products. Make sure to follow my shop to see the latest new products!

Reviews

Average item review
5 out of 5 stars
(1029)
See reviews that mention:
quality 55 shipping 161 customer service 50

About TheStationeryLife

Sales 4,220
On Etsy since 2015

I LOVE planners & stationery!

Feel free to visit my website here: https://thestationery.life

Since I was a child, I've loved notebooks, planners, pens and all stationery. Then I found imported stationery from across the world and developed a serious love (addiction, maybe?) for all things stationery.

I haven't looked back since! My love of stationery and my desire to bring joy through stationery inspired me to start my online business. I bring unique, bold and creative products from all over the world!

Shop members

  • The Stationery Life

    Owner, Designer

    Have you ever loved something so completely that it's been part of your life forever? That's how I feel about art & stationery. I've loved it ever since I can remember & using my Mom's pens and stationery when I was three years old.🖋️

Shop policies

Last updated on January 21, 2020
Hi there! Thanks for stopping by! Are you a planner addict too? Well, you've found a place to call home!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Returns are only allowed in the instance of a defective product being sent. Returns will not be accepted for any other reason. If you have purchased an order that qualified for free shipping, return shipping on the item(s) being returned will be the responsibility of the buyer. Should a replacement product be requested, shipping for the replacement product will be paid by the buyer.

Furthermore, all returned items must be returned in resalable condition with all original packaging, bags, sleeves, etc., intact.

If you have purchased an order that qualified for free shipping and a return for an item(s) is authorized by the seller, return shipping on the item(s) being returned will be the responsibility of the buyer. Should a replacement product be requested, shipping for the replacement product will be paid by the buyer.
Payment
Payments are due upon purchase. Orders can only be cancelled within 1 hour of purchase. Orders cannot be cancelled after they've been shipped. If you use a coupon that was not specifically sent to you by the shop owner (from the retailmenot or honey sites, etc.), your order may be cancelled and refunded to you at the discretion of the shop owner.
Shipping
All items shipped in the CONUS will include tracking.

All items less than 1/4 of an inch thick shipped outside of the USA are shipped via letter mail and untracked to keep costs low and the items are listed as such. You do have the option of a shipping upgrade if you prefer to have tracking for your package.

Items over 1/4 thick will be sent via USPS INTERNATIONAL FIRST CLASS PARCEL. While this can be somewhat traceable via the custom form number, it is not 100% guaranteed tracking and should not be assumed as such. Should you want 100% guaranteed tracking, please upgrade to USPS INTERNATIONAL PRIORITY or USPS INTERNATIONAL PRIORITY EXPRESS.

If international packages shipped via USPS LETTER MAIL or INTERNATIONAL FIRST CLASS PARCEL are not received within 90 business days, a USPS mail search will be initiated by you in an attempt to locate your package and have it delivered to you. If you are attempting to track your package using the custom form number, please only do so on the USPS OFFICIAL WEBSITE, as any other website will be inaccurate and may not provide you with the latest, up to date information.

You are responsible for ALL customs, VAT and duty fees for international shipments. If you choose not to pick up your package due to what you feel are excessive and high customs/duty/VAT, no refunds will be issued.

If a package is mailed and returned to me as undeliverable or address unknown, The Stationery Life will be happy to reship it to you once your address on file with Etsy is updated and payment is made for the postage to reship.

PLEASE NOTE: If you an international buyer and choose First Class International Package Service, the seller has no way to trace your package should it go missing.

From the USPS website:
___________________________
International Inquiry and Claims Process
You can initiate inquiries for Global Express Guaranteed (GXG), Priority Mail Express International, Priority Mail International parcels, and Registered Mail items. The Postal Service does not accept inquiries for ordinary letters, First-Class Package International Service parcels, Priority Mail International Flat Rate Envelopes, Priority Mail International Small Flat Rate Priced Boxes, or M-bags.

See link here: https://about.usps.com/publications/pub370/pub370_v10_revision_012016_tech_014.htm

If you choose First Class International Package Service, you do so at your own risk.

It is at the seller's discretion as to whether to refund or re-ship a lost order.
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Unfortunately, mail carriers will not honor insurance if your package is claimed missing but marked delivered by the carrier. It is very important that you track your package and know when to expect delivery to avoid possible theft activity or delivery to the wrong address. You will always receive a tracking number from The Stationery Life the day your item ships. If you file a claim with Etsy, they will close your case. The Stationery Life will not be liable for missing packages marked delivered by the carrier.

If you are a USA resident, it may be helpful for you to sign up for Informed Delivery, so you can see scans and tracking numbers of what will be delivered each day: https://informeddelivery.usps.com

Please follow these steps when a package shows as delivered but not in your possession:

1. Wait at least two extra business days from the time the USPS website states that the package was delivered. There have been instances of USPS marking packages as delivered and they show up a couple of days later.
2. Check with all close neighbors to see if the package was accidentally left in their mailbox.
3. Contact your local USPS office (the one that delivers your mail) and ask for the GPS location of where the package was delivered. *
4. If it was delivered to your physical address, please check with all members of your household to assure that someone else did not fetch the package from the mailbox.
5. If your package is still not found, please call your local police and file a police report for mail theft. Please then provide a copy of this report to The Stationery Life.
6. The Stationery Life may opt to mail a replacement package to another address of your choosing. **
7. You may be able to make a claim up with your home or renter's insurance.

*If GPS confirms delivery but the package is missing, it could be mail theft. We're sorry, but with a confirmed delivery, we can't act as your insurance company to replace the package for free.

**If your package was stolen, we are unable to ship or sell you a replacement with any discount and cannot ship an order to the same address from which the package was stolen. Any orders purchased that ship to the same address as the stolen package will be canceled and refunded immediately.
___________________________ ¸

Starting in September of 2019, I will be switching my packaging over to more eco-friendly choices. I believe that we have a duty to protect and nurture this planet and one way we can do that is to assure to use recycled products and to recycle our own packaging.

I re-use both padded mailers, poly bags that I may receive and cardboard boxes and assure that these are adequate to ship your items and protect it appropriately.

If at all possible, I ask that you recycle your packaging as well. We must do all we can to protect our earth.

My clear poly bags are made from plants! My bubble mailers will be made with at least 32.6% recycled content and fully recyclable! These padded poly envelopes have cushioning to protect your goods in transit. They are moisture-resistant and offer exceptional puncture resistance.

Thank you!
Additional policies and FAQs
Etsy sellers are not Amazon. We run households, hold full-time jobs in some cases and have families in our care. Please allow at least 36 hours for a response to any messages or emails sent.

Please make sure that you know what you are ordering when it is ordered. If you have any questions, please do not hesitate to ask.

Please keep in mind that some of these items are handcrafted. As such, items may not be 100% perfect and may have variations in color. Also, I cannot be held responsible for color variations due to monitor or cell phone graphics calibration. Some of my leather goods are a very soft, impressionable leather. This will obviously have marks on it that lend to the character of the item and they will wear to a gorgeous patina over time.

Custom orders will be subject to payment in full which includes two proofs. If additional proofs are required, they will be at a cost of $8.00 each. This applies to any custom design request.

Custom orders can take 1-3 weeks, depending on what other custom orders I have at the time that you place your order.

Changes to what is being sold and/or pictured in my listings would be a custom order. Custom requests cannot be granted by adding a note to the order. Please contact me for a custom order.

Orders that are canceled after they have been created/printed/packaged will be subject to a 50% restocking fee.

If an item is unavailable at the time of packaging it up for shipment, a refund for that item will be issued and the remainder of the order will ship.

If you have purchased an order that qualified for free shipping and a return for an item(s) is authorized by the seller, return shipping on the item(s) being returned will be the responsibility of the buyer. Should a replacement product be requested, shipping for the replacement product will be paid by the buyer.

Please note: The owner reserves the right to cancel orders that have used a coupon code that was not personally given to them by the shop owner. Any coupons used from any browser extensions (Honey, Rakuten, et al) will not be considered valid and those orders will be canceled at the discretion of the owner.