TheTravelingOwlShop's Shop Policies
Welcome to The Traveling Owl Shop.
Where ever we go, we're always on the lookout for the perfect find. The best part of the hunt is getting to share the discoveries.
The coolest part is that the things we grew up with are back "in". Your grandma's dishes, your aunt's artwork, your mom's first lamp, your own childhood memories.
My personal passion and artistic expression is photography-I love taking pictures (I certainly can't paint them). I used to develop my own negatives but have now moved onto the digital world.
My daughter's original pieces of artwork is also for sale. Give her a paintbrush and watch the beauty emerge.
My mom has been dealing in antiques for two decades now-that may date me.
Fine taste is a family trait.
Check out everything we've got from great vintage finds, to upcycled pieces, to original pieces of artwork. Keep coming back to The Traveling Owl, because we'll keep getting new stuff up-that is between soccer, volleyball, tennis, basketball, etc. games.
Once a purchase is made, payment should be received immediately via paypal or using your credit card through Etsy. If you don't have a Paypal account yet, it's easy and very secure and you can use all the major credit cards for payment. I only accept PayPal payments and now credit card purchases through Etsy.
All shipping will be thru the US Post Office or FedEx Ground unless otherwise specified. If you are from another country please contact me and I'll see if shipping to another country is an option-I do ship to Australia, Germany, England and Canada for sure. Also, if you live in Alaska or Hawaii please contact me prior to purchase as shipping costs are higher out of the lower 48. I'll give you an accurate shipping quote and adjust the cost is you are still interested.
Please let me know if you prefer another method or if you would like to purchase insurance or delivery confirmation, as this is extra. Shipping costs are listed for sending items in the continental US from Oklahoma. I try to save you, the customer, money by charging less for shipping and by shipping most often via priority, but parcel select on larger items. FedEx ground may also be used for heavier, large items. It takes a bit longer but really keeps costs down. My shipping costs will also include handling charges if the package requires extra care and packaging materials.
I live in the OKC Metro and if you'd rather pick up a large item instead of paying for shipping let me know and we'll work something out.
If you need expedited shipping contact me and I can adjust shipping costs and we'll get it done.
I also offer gift wrapping and direct shipping to your recipient. It'll cost a bit extra for the wrapping, but it'll save you a little work, plus you won't have to pay for shipping to your house and then shipping it to your loved one's house. Contact me and I'll adjust the shipping costs to cover the wrapping and additional packaging.
I ship to the address that is on file with Etsy. It is your responsibility to make sure that your address on Etsy is correct.
Items will be shipped out within 3 business days after payment is received.
We pack our items very carefully to help make sure they arrive to you undamaged, but I STRONGLY SUGGEST THAT YOU INSURE YOUR PURCHASE against loss or damage. I cannot be responsible for lost items or damages caused by shipment.
Refunds and Exchanges
Since most of my items will be mostly vintage collectibles, I will do my best to honestly describe each item. Most vintage items are sold as is unless grossly misrepresented, otherwise I do not accept returns. Remember vintage items often show age unless listed as in mint condition. Please contact me with any questions so you know all there is to know about the item you would like to purchase.
Additional Policies and FAQs
Please contact me for any questions about items (ex. conditions or more pictures etc..) We strive hard to make you happy. It is very, very important to us. We treat customers the way we would like to be treated. With honesty and care.
Last Updated March 29, 2014