TheTurnipSeed

Cute, Unique, and Affordable Embroidered Items.

Sunrise, Florida 106698 Sales On Etsy since 2013

5 out of 5 stars (13607)

TheTurnipSeed

Cute, Unique, and Affordable Embroidered Items.

Sunrise, Florida | 106698 Sales

Shop owner

Contact

All Items

Reva

Contact shop owner

Reva

Reviews

Average item review
5 out of 5 stars
(13607)
See reviews that mention:
quality 1623 shipping 1744 customer service 702

Shop policies

Last updated on December 13, 2017
Welcome to TheTurnipSeed! We provide cute, unique, and affordable embroidered items. Don't see what you're looking for? Email me to see if I can accommodate your custom request!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
We DO NOT accept returns and/or exchanges!!! Only items that are NOT made to the invoice specifications will be replaced by us! If you do not include the script color you would like on the invoice you will receive the color shown in the listing picture. If you place an order for the wrong item, we do not accept returns or exchanges. NO RETURNS OR EXCHANGES UNDER ANY CIRCUMSTANCE if the item is made to the order specifications. NO ACCEPTATIONS.

Please read: Our store policy is that we will only compensate for items if the items are NOT made to the invoice specifications and if the you notify us of the discrepancy within 7 days of the items being delivered to you. The compensation will be a replacement item. Please note if the shop and customer both agree upon a refund as opposed to a replacement item, the refund will NOT include the cost of shipping.

THIS IS ONLY IS THE ITEM IS NOT DAMAGED!!! Damage items will NOT be replaced if the damage has been done BY THE CUSTOMER! Damages include: stains, marker, pen, holes, anything that has altered the appearance of the item!

In any instance that the item is made wrong due to the customer not including item specifications or indicating specifications that he/she does not (or does) want there is NO RETURNS OR EXCHANGES!

If a customer does not receive their item, but it is marked as delivered on the tracking number we do not compensate for the loss!! Please make sure all your packages are being sent to a secure location to ensure delivery!!!

NO COMPENSATION WILL BE GRANTED AFTER 30 DAYS FROM THE DATE OF PURCHASE WHETHER THERE WAS A MISTAKE BY THE BUYER OR SELLER!!!!!!!!!!!!!!!!!
Payment
PayPal or Credit Card payment through the Etsy website only.
Shipping
DOMESTIC CUSTOMERS: Shipments made in the USA will be done with USPS and can be tracked using the tracking numbers provided through Etsy. If you have the item shipped to the wrong address, we are not responsible for reshipping fees.

NEED QUICK SHIPPING? If you would like expedited shipping then please contact us as soon as possible letting us know. Please let us know if you would like Priority Mail shipping (2-3 days) or Express Overnight shipping. Our shipping prices are set for parcel post via USPS and any other shipping service will cost more than the shipping you originally paid for and we will need additional payment BEFORE shipment. Again, we will work with customers to get them their packages as soon as possible but communication will ensue a speedy delivery! No delivery times are guaranteed because we relay on a third party to deliver items.

INTERNATIONAL CUSTOMERS: Shipments will be done through USPS but once the parcel arrives in your country then it is up to your country to deliver to you. We will provide customs numbers to international customers upon request. If you wish to track the package take the customs number to your local post office or there may be an option online if that post office has a website.

Custom Odrdered Items may take up to two weeks.

TheTurnipSeed is not responsible for replacing or refunding items not received by customers that are marked as delivered by USPS. Items stolen or lost by the customer do not fall under the responsibility of TheTurnipSeed. There is no insurance on the items sold by TheTurnipSeed due to loss or damage by the customer.
Additional policies and FAQs
Any and all coupon codes must be used during original checkout and purchase. We cannot retroactively apply coupon codes because we incur PayPal and Etsy fees based on original purchase prices. Again, we cannot apply a coupon code once you have already checkout because our fees are based on the original purchase price. Orders cannot be canceled 24 hours after the order is placed. Since each item is made to order we start working on your custom item 24 hours (or less) after it is purchased. Thank you for your understanding on this matter.
Privacy
We use your contact information for:
-Contacting you about your order
-Sending you information about shop updates/coupons/special offers from this shop or one of our sister shops.

You will be given a choice to opt out of our mailing list at the bottom of the email.

We NEVER sell your information. Please contact us if you have any concern about your privacy or how we use your information.