Anonymous on Mar 4, 2013
So happy with my purchase, it is really excellent quality, the spider print is beautiful and really clear! The necklace has a lovely weightiness to it and the little bow on top is a cute touch! Thank you so much Louise, I continue to be a huge fan of your wonderfully made jewellery!
All the items listed in my shop are assembled by me. I believe that the charm of handmade jewellery is that each piece is unique.
I regularly review and amend my policies if necessary, especially with regards to shipping. If you have any comments or questions do contact me.
Accepted payment methods
All orders are sent via Royal Mail First Class post. Within the UK delivery takes 1-2 business days. If you would prefer to have your items sent by Recorded Signed For delivery this will cost and extra 95p. Please contact me to arrange this service and I will amend the listing of the item you wish to buy to show the recorded postage costs.
International orders are sent via First Class Airmail. International delivery times depend on the destination country. Within the EU estimated delivery by Royal Mail is 5-10 days and all other countries 7-10 working days. Delivery times can be affected by customs checks and local postal services.
Please note, international buyers are responsible for any duties and customs charges that may be incurred.
Royal Mail cannot guarentee that items posted via First Class will arrive within 1-2 business days (or 10 days for airmail). Royal Mail will therefore not accept a claim for lost parcels until 15 working days after the expected delivery date (25 working days for Airmail). Please be patient if your order has not arrived as it is rare for parcels to get lost in the post. If after 15 or 25 days your parcel has still not arrived I will put in claim to Royal Mail and offer you a full refund or replacemt item (where possible).
Prices for shipping also include packaging costs.
Refunds and Exchanges
For hygiene reasons, I am unable to accept returns on earrings.
Refunds will be made through Paypal. I cannot send personal cheques.